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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick service to get shipment that was lost in mail replaced and arrived before Christmas.That was greatly appreciated.
Enjoyed shopping your site. I was satisfied with selection and quality of your product. Your customer service was so helpful and friendly. I look forward to shopping with you again
Exactly as described, pants fit perfectly and I received raving comments when I wore them
They had the product I needed, in the size and colors I needed at reasonable pricing and fast handling and shipping.
Their shirts complemented my red suit and allowed me to diversify my performance costumes.
Luckily you had all the items I needed to complete my character attire for our Annual Christmas $#*!ens Dinner. The items were as described. I liked everything I received except the Geroge Washington white wig.
Quality was not as good as I expected. Thanks also for your prompt service.
Charles Imler
Super fast shipping and the product was exactly as advertised. I bought a holster and the quality is great! There are two ways to determine proper holster size, measure your hips or add 4 inches to your normal pant size. I went with the measurement technique and the holster was a bit too big. In the end just adding 4 inches to my pants size was the perfect fit.
I had been looking for a black leather vest with the collar and buttons for 2+ years. I could not be more pleased. Thank you.
No problems ordering. Quick and responsive! Their return policies are the best! They saved our necks a few times before important shows and delivered the exchanged product/s quickly. Fantastic and Thank you!
The outfits are bar none the best I have ever experienced from a vendor. Very accurate period outfits and separates. My wife loves hers as I do mine! Thanks!
As with previous orders, fast and easy processing.
The shipping costs are too high for smaller orders, it only pays off for larger orders.
The only thing that bothers are the high customs fees, but that is not up to you.
Good products, good prices, quick delivery, no problems.
Fast shipping. Nice product. Will buy again
Historical Emporium was great. Had just what we needed and got it mailed immediately, so it showed up in time for the performance. You used the U.S. Mail Service which is the only way to go for Alaska. USPS is prompt and reasonable. Thank you. We will order from you again.
I am amazed by the quality of this products.
Excellent
When ordering a bullet belt listen to what they say
Read my actual product review.
The products top quality, I wear the vest and shirts at work and always get compliments on how nice they look. Customer service is great and standard delivery is great.
A telephone call or a computer order is all that it takes. When I have called for product information it has always been a positive experience which causes me to recommend you and your products to anyone else looking for period clothing, etc. Keep up the great customer service!
The top hat was a quality hat
Fast delivery.very good quality product
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members