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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I AM VERY SATISFIED WITH THE QUALITY OF YOUR PRODUCES AND SERVICE YOU PROVIDE.
I was so impressed with the fast delivery. The quality of the produce was well done.
Thank you!
My first purchase. Very pleased. Don't need much else at my stage of life [age 90, assisted living resident], but shall certainly consider you a prime source for any potential further needs.
My trousers arrived ahead of the scheduled date and were exactly as described and just what I was looking for. I have since ordered a shirt and another pair of pants. I will refer all I know who are looking for this style and quality of goods with the highest level of customer service. The entire experience was trouble free. Thanks!
First rate service! I ordered the wrong sized "Boater"... it was replaced without fuss for proper size. Turn around time: just a couple of days. Excellent...
It has always been a pleasant experience shopping at Western Emporium. The products are top quality. The price is always right and they ship fast. Customer Service is EXCELLENT always. I am an Old West aficionado, so Western Emporium serves an important role in my 1857 revelry.
GREAT JOB.
Thank ya fer the duds, I reckin I'm beholden to ya...
I have ordered things before and as always 5 star's across the board!
Excellent service all around.
Wonder products! Great Customer Service. Thank You!
I was very pleased with my overall experience. I intend on being a customer for a very long time. Thank you
I am very happy with my order which arrived in perfect condition and sooner than I had expected. I find the ordering process to be easy and the site in general to be pleasant to use.
As a theatrical costumer, I have shopped with Historical Emporium for the last 10 years or more and have never been disappointed. Customer Service is excellent as are the products. I am especially impressed with their menswear. One thing to consider: make sure you get on the mailing list and take a look at the offerings frequently. Historical Emporium often adds new products to their already large selection.
One of the best overall experiences, ever for on-line shopping. I called on a Tuesday and we had our costumes for a party on Saturday. A real person! Called me back to discuss shipping times. The quality and feel and the products far exceeded our expectations and we were delighted all the way around. What a nice experience. WELL DONE- thank you
Very pleased with the quality price
But I was not happy having to pay an extra $45 upon delivery a customs charge
Thank you for offering such quality at such a fair price. I'm sure I will be buying from you again.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members