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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Great product selection. Great options on those selections. Wonderful prices. Customer friendly website and ordering forms. Fast, fast, fast delivery!
I've purchased everything from accessories to clothing from gentlemansemporium.com and have not been disappointed. The quality of the items are first rate as well as the attention to detail and authentic replication of the period.
Very pleased with purchase and product.
Delivery was quick and the fez was exactly what we wanted. It is a quality product.
I have purchased several coats,vests,and shirts from western emporium and have been very satisfied with the shopping experience.had an issue with one shirt and the customer service folks rectified in good time.unlike most custmers I wear the clothes that I purchse regularly not as costumes.I have always liked frock and the styles of the 19th century american west by far more than the cookie cutter styles of today.anyway I'm thankful I found a place where I can purchase clothes that I like and quality that works for me.I can afford some but I always appreciate a sale.Thanks and I'm glad you're there.
I had planned to make my 1890's day dress, and ordered my hat immediately. When I encountered issues with the bodice and was running out of time, I ordered a blouse. Of course it was a 3-day holiday weekend, and I needed it before the next weekend. Your customer service was great! When I called on a Tuesday, I was told my order had already been made ready for shipment, and I would have it before the date I needed it. Being between sizes, I asked about my choosing the larger size, and was assured it would be fine. She was right. It was awesome, and I looked great! Thank you so much for coming through for me, and for having such high quality merchandize. Both my blouse and my hat were much admired. Of course I told everyone where to get one for themselves! I won't make a habit of expedited shipping, but you came through for me when I needed it, and I thank you for it.
Extremely fast shipping. I was amazed by the quality of the products. Everything fit well, no surprises with the sizes. Excellent shopping experience. I will definitely buy again.
Historical Emporium is a wonderful site with elegant clothing from A to Z. An era in time that was elegant and classy in it's own rite, when gentlemen were gentlemen and you could hold them to their word. Of course it's not going to be for everybody, but most men I know admire the Rhett Butler style in Gone with the wind and enjoy the charm, warmth and look it emanated. Placing an order was fast as was the delivery. It's been a pleasure and I will be returning in the future.
Sincerely,
Titan777
Believe it or not, my order was called in on the previous Thursday and I received it the next Wednesday. I bought an original skimmer from eBay and it arrived 6 days later. Both arrived for Tombstone's Territorial Days! Both went over magnificently! I'm also the photographer for the City of Tombstone, AZ, and this outfit was very well received. I got nothing but compliments! Thgis suit not only looked great, it felt great too! I had a seersucker suit in high school, I loved that seesucker suit too. It has now taken me this long to get another seersucker suit or about 50 years now! Yes I will buy more from you when and where necessary. YTgank you for providing a great product!
Items were as advertised easy to order. Absolutely no problems.
I found a wonderful "ice cream man" jacket, with red and white vertical stripes. I needed a straw boater hat to go with this wonderful jacket. I found the perfect hat at Historical Emporium. The hat is good quality, and the X-Large fits my 7 5/8 head perfectly. The hat now rests on my Stickley costumer, at my front door, just above my jacket. Everyone who walks through the door comments.
Totally pleased with service, price and product.
Thank YOU, I'll be back.
I will be returning the highrider belt. Extremly undersize. Not a 38 in waist at all.
Always first rate!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members