Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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EddieWIII Y.
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The classic look is great
September 30, 2015

The classic look is great. I love it, thanks!

Date of experience: September 30, 2015
Julia A.
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Everything I ordered,was exactly what I expected
September 30, 2015

Everything I ordered,was exactly what I expected

Date of experience: September 30, 2015
Denise A.
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September 30, 2015

Date of experience: September 30, 2015
Loren M.
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Well, these guy and gals are the real deal
September 28, 2015

Well, these guy and gals are the real deal. No skimping. What is said, "You get what you pay for?" True. Come on and get on board. Nice to know that a firm is still around that cares about details, quality, and, dare I say, perfection. All is well when you order from Gentleman's Emporium. Very exacting tastes will be satisfied.

Aloha,
Loren

Date of experience: September 28, 2015
New E.
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Great expedited service
September 26, 2015

Great expedited service. Needed delivery by Sunday, received by Thusday.

Date of experience: September 26, 2015
Steve N.
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September 25, 2015

Date of experience: September 25, 2015
Graloo J.
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Very nice shopping experience
September 25, 2015

Very nice shopping experience. It's obvious the Historical Emporium stores put care into every corner of the biz, from the website, right down to the delivery time. The ascot I purchased was beautiful and seems of high quality. I've ordered similar items recently from other vendors and it's been hit-and-miss--particularly those ship from outside the states.

Date of experience: September 25, 2015
Paul B.
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It was a pleasurable experience shopping at Historical Emporium. I found what I was looking for at a reasonable price. I would shop here again.

Date of experience: September 25, 2015
stockdoc B.
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This is the second try at getting this review correct, due to website or survey difficulty...

As for the vest, the quality was obviously high...

But SIZING...old fashined sm, m, l...is mindlessly and needlessly a wild guess, when it
SHOULD be simple with shoulder, bust, bottom
and length measurements provided

Date of experience: September 25, 2015
Scott F.
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My daughter used the boots and skirt that I bought her as part of a maid-of-honor outfit for a friend's wedding. The outfit was beautiful, fit well, was reasonably priced, was comfortable, and contributed to the ambience of the occasion. My daughter was greatly pleased overall.

Date of experience: September 25, 2015
gary W.
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Sometimes going back in time reminds one better quality was a hallmark. What a wonderful breath of fresh air to do so and walk away with a simply spectacular bit of clothing.

Date of experience: September 25, 2015
Dunes T.
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Ordered the first product, it arrived very fast and was very good quality but wasn't happy with it, as happens sometimes with Internet purchases. Return process was fast and easy. Ordered replacement (different) product, which arrived just as fast and was perfect. Have already recommended GentlemansEmporium.com to others and I will definitely shop here again.

Date of experience: September 25, 2015
david F.
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I bought a gun holster and belt from them when i received the item i was just amazed how great the product was. Well made no time getting product. The people who helped me out were very good at what they do. I would recommend this company to everyone. Shop here save money. Thanks david richard.

Date of experience: September 25, 2015
Beth T.
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September 25, 2015

Date of experience: September 25, 2015
Tara T.
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September 25, 2015

Date of experience: September 25, 2015
Mindy O.
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The blouse is perfect!
September 25, 2015

The blouse is perfect! Fits as described and the detail is lovely.

Date of experience: September 25, 2015
Becky A.
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At the last minute I decided on a size change and requested it via email. The change was easily made which saved me a lot of grief in returning the product. I've ordered a number of items over the past few years to be used as costumes in plays. I've never had a complaint with the products I've received, the quick shipping or the customer service. I even get speak to a person when I call. Thanks a million for making my actors look so good!

Date of experience: September 25, 2015
Rikard A.
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September 25, 2015

Date of experience: September 25, 2015
Heavy B.
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I purchased the Boilerman hat to wear as an alternative hat, to/from and during work at the S.A.S.S. Cowboy Action Shoots, when I didn't want a hat with a large brim. It works fine for that but I have found it so comfortable, and well made that I am now using it as an everyday hat. Seems I might have to get another. (Words to live by: Life is too short to put up with junk that doesn't work, get rid of it. When you find something that works well for you get a couple or more, in case you can't find it later.)

Date of experience: September 24, 2015
Jack V.
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This is a very good site
September 24, 2015

This is a very good site. I have ordered twice from them. They have a fairly limited inventory, but, what they do have is of very good quality. I've never had to contact customer service because both orders arrived quickly, were as advertised, weren't damaged, and were exactly what I ordered.

Date of experience: September 24, 2015

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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