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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Brown trousers were a size smaller than labeled. Paisley vest was very small but not able to measure. Other products were good quality and accurate in size.
Delivered as promised, quality is excellent. Very satisfied.
GREAT SELECTION...I WILL BE BUYING A HOLSTER FROM YOU GUYS FOR AN LONG BARREL 1875 OUTLAW 45.
Fast service and the product received was as advertised.
I purchased the Burdette blouse and a mob cap to wear at a dress-up Victorian tea party. I added a black skirt and white apron and went as a "down-stairs maid" ala Mrs. Patmore in Downton Abbey. And did I get the compliments! The blouse was perfect for the occasion, the price was right and I am happy to say I can wear it often as it has a timeless appeal.
It was necessary to contact customer service - I needed measurements on the blouse - and I could not have asked for a more pleasant and satisfying conversation. The person was ready-on-the-spot with measurements and offered more blouses that came in the size I wanted. The blouse was a perfect fit.
It would be my pleasure to purchase again from gentlesmansemporium should the need arise. I might even make up a reason to call them again!
Purchased for a wedding at the last minute. Was very impressed with delivery and quality. Would recommend to anyone and would definitely buy again
I needed the item fast and it came fast and as described. Thank you!
Great merchandise have bought several items, price, service, customer service, and returning items always very easy
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members