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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wow! The vest arrived super fast. It is very nice quality and fits well.
Always fantastic. Variety super. Service is first rate.
Excellent product and customer service! Will be calling back for more stuff!
This time I didn't need any help but in the past I have used customer service. I know when I purchase something if anything is wrong I will get immediate attention. As stores go I would say this has the highest rating I could give for fantastic customer care and service.
Wonderful selection and outstanding customer service make this THE place to shop for historical clothing! Bravo to all!
This was not my first purchase from your firm, and is not likely to be my last. Your prices are more than reasonable for the quality products i have received. Your shipping is prompt, and your selection of the eclectic
Is unmatched. I especially like that i need only look in one place, without spending hours on the web trying to find the vintage style which i frequently require.
Great Service and fantastic Goods...absolutly top!Greetz from Germany...
I ordered a black corset that was amazing. I am using it to go along with a costume that I purchased from this site about 6 years ago. It far outweighed my expectations. The quality is amazing and it fits perfectly. No sizing discrepancies and it is about as authentic as you could possibly hope for. I would strongly recommend this site to anyone
Historical Emporium Stores have a good variety of products. However, I find the products are if poor design and lacked attention to details, especially in the cuttings of the vests, pants, etc. It appeared that the products started with one set of cutting for a certain size, and all other sizes were either lengthened or shortened without that people come in all sizes. An XXL shorten to L or S would not give you the right proportion and make the products look ridiculous on a person.
The products would have been priced reasonably given proper attention to the details, however, the products that I have received including vests and pants are not worth the money. Services provided by staff are prompt.
I do a good many historical presentations involving a variety of characters as part of my Yesterdays Gentlemen efforts. I have been very pleased with everything I have purchased from you. I also am the editor for the Gilded Age Today newspaper and think that it would be great to have you advertise in this publication.
Thank you timely purchase and delivery
I found Western Emporium to be a fantastic company to do business with. Your selection is stellar, your products are great, just as advertised! Once ordered, your service is very fast. I will do business with you again and again, and will tell my friends as well.
All perfection...
Super fast service, great product
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members