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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The vests,the shirts,the ties are all great quality i love wearing them all the time!
I have bought alot of shirts,vests and ties here and have never ever been dissapointed there is no place else i'd rather shop than here!
The people the customer service is outstanding! Love you guys!
I was wanting this item for dual purpose, first for steamp punk for halloween and this is quite the right choice for me; secondaly my husband and are going on a cruise for my 53 birthday and I wanted something that would transition over for the formal night on ship. This was the best purchase I have mad in a long time for general my wardrobe. Thank you for having this quality item. LOVE LOVE LOVE IT! And husband did too.
I have purchased twice from GE and have been highly impressed with the efficiency and courtesy of your customer service. The products that I have purchased, without fail, have been of excellent quality at a fair price. I will definitely purchase from GE in the future!
Very fast efficient service in filling my order.very nice looking quality products.no red tape just good service and fit.
I spoke directly to an assistant who was very helpful, cheerful and knowledgeable.
I was told delivery International could take up to six weeks but I received in less than two. Excellent service and support
Everything I have purchased over the past year from G.E. Has been of high quality and reasonable prices. Whatever you buy, the quality fabrics and tailoring won't be an issue. And if something doesn't work for you, just send it back. No worries. Thanks guys!
I contacted your customer service people several times, for various reasons, and everyone I talked with was so nice- helpful, polite, friendly, and efficient. I am a difficult fit, so I really appreciated the extra help I got.
Great vintage clothing!
As the owner of a vintage silverwares jewelry business I am always trying to stand out in the crowd and the clothing from Historical (Gentlemans) Emporium fills the bill!
Quality merchandise delivered quickly.
I didn't actually get my gloves -- the manufacturer recycled the product number and didn't let the Emporium know, so I wound up with woolly wrist-length steam-punk looking gloves instead. However, the young man who handled my complaint couldn't have been nicer and gave me a complete refund. I bought my son-in-law a beautiful Victorian vest here earlier on, and the site is my first choice when looking for steam-punk or Victorian costume pieces.
The quality of your product is very good. Sizes fit as stated. Lots of options. The shirt i bought was fabulous.
It has been a wonderful experience dealing with your organization. I am satisfied with all aspects of the products purchased and cannot wait to wear the outfit at the end of this month at our club's vintage side x side shotgun shoot. Thank you.
The holsters I ordered were made of good leather and fantastic tooling. Customer service was great.
A great range of Victorian/steampunk items, good quality, if a little pricey
I have ordered clothing from the Emporium several times. I am always surprised at the speed of the delivery and the quality of the product has been exceptional.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members