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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am very impressed with the quality, workmanship, and the detailing of the outfits we have received. I could literally walk onto a movie set with this ensemble. You could not find an outfit of this quality at a neighborhood Halloween store. I must say, that the shipping was expedient. We received our order at least one week earlier than expected. The Late Victorian dress is truly authentic for the time period. I have been suggesting this site to everyone. Thank you for your excellent work.
I Purchaced a product that I had ordered a size too large. I called service, helped me with the exchange. Plus told me how to do it on line. My productcame to me with in a week and I Live in maryland. = Very satisfied!
Prompt service with an excellent selection
I will diffently buy from you's again! Everything is outstanding! Great quality and great people to deal with!
Exactly what I needed in the exact time I needed it!
The customer service courteous and timely. They helped me determine the correct size for the garment I was buying. I will definitely come back again.
Very prompt service and goods were excellent quality! :)
Your customer service is excellent: friendly, helpful, and informative.
Would like to see a senior discount
I would definitely give my overall experience from ordering to shipping to receipt of product and quality of product a five-star rating. I am glad I ordered the 4X size instead of the 3X. I could have worn the 3X, but I knew the sleeve length would have been way too short for me. As it is, the sleeve length is still a little too short, but I have longer arms than is usual for the typical customer. Arm length is always a problem with me when buying long sleeve items. But it appears that there is still enough material (about 1/4 -1/2 inch) in the sleeves so I can have them lengthened to the appropriate size, which I don't mind at all. I really like the smoking jacket and so does my wife. It has a very rich look and feel to it, which makes it quite appealing and attractive. I would certainly recommend it for anyone interested in purchasing a similar product. Thank you to the company for making this available, as I had been looking for one of these for quite some time.
Love the clothes! Pants were a size to small...(not your fault). I returned them and within a week had the right size! I am HAPPY and IMPRESSED!
Clothes are for an 1890 Wedding.
Thank you so much!
Selection of items is huge, ordering is easy. Delivery is fast. Totally satisfied. Highly recommend this business.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members