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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love the products and the styles (of course). I've made several purchases and the quality has always been high. Questions are answered in less than 24 hours. I'm already back online scouting for my next acquisition.
All the products showed up on time and in good condition.i am very happy with everything I ordered.
I wish when I called and asked about the specs that someone could have told me straight out, that my prescription lenses would not be able to be installed. I asked that question, the person was nice and told me if they couldn't put my lenses in, I could return then. One problem the postage is close to what I paid.
I do wish to purchase more items from you in the near future.
I really like the "Duke Vest". I will wear to the next Cowboy Action Shoot.
Read some of the reviews for the coat & contacted customer service to talk with a live person on sizing.
We decided that one of the larger sizes would be best for me, since the coat ran small & I'm large busted. LOL.
Coat arrived with no problems and I received many complements. They only thing I did later was to change out the buttons. They were not to my taste for the style of the coat.
All in all I love the coat & will most likely order from GE again. I also like the fact that I was able to talk with someone before ordering. :)
I am a repeat customer. Each and every time as described, on time and great quality.
A great selection as well would like to see a bit more ladies Titanic early Downtown Abby apparel offered
My only comment is that your sizing is on the small side. Fortunately I ordered a size larger than I normally wear and everything fits OK.
I'm playing Judge Turpin in a production of Sweeney Todd and needed to add some Victorian opulence to my ensemble on short notice. GE came through!
We have not really used them yet. Our dress rehearsals start next week. However what we can tell they are just right for our use.
I look forward to my next purchase. It was a great experience working with these people they are without question very reputable firm
Belt and holster are well crafted and is worth every cent. I ordered the belt too big, customer service sent me another one and it came very quick!
Overall My experience with Gentlemans Emporium was absolutley excellent, products arrived before the stated arrival date which in my book is always a good thing, they arrived well packaged and I have no hesitation in ordering from them again. If I do have one quibblie it is this...why no UK outlet? Seriously guys you are the best :)
The dress I bought is beautiful,it is amazing quality and it fits thank you:)
I stumbled across this website in a mad search for a certain vest. I found exactly what I was looking for, and was very impressed with what I ended up with. Ordering and shipping was easy and fast. I will definitely be coming back for other needs.
Excellent quality for hard to find items. Shirt fit exactly as I expected it to and was just what I was looking for. Have already recommended it to other friends as well. Liked the fast and reliable delivery of the order.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members