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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The person I spoke with on the phone was extremely helpful in helping me select an ensemble that would work for my needs. I'll definitely shop with your company again!
Excellent service and first class quality clothing i would recommend gentlemansemporium thankyou for making my dream come true kind regards.
Great Products, Great Prices and Excellent Service
Will definately buy again and recommend to everyone
Found what I needed.
I was amazed at the quick delivery. Everything just fine.
Shipment showed up a day before I expected it with expedited shipping! Products are top quality, very pleased with that, cost is okay -- if a little less expensive would order more for my costuming!
To be frank,
I usually call my order in
Just to have the human interface
With these great folks.
I am satisfied with my experience with Gentleman's Emporium I did use customer service as I had realized I ordered the wrong color suspenders they switched it for me.
Awesome thanks
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members