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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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You guys are the bomb! I thought the signed greeting card that came with my order was an especially pleasant, human touch, in the midst of the usual lack of atmosphere and care associated with our ' modern ' electronic consumerism. Thank you. And forever count me as one of your loyal repeat customers
I ordered a "Mountain Man Shirt" in a medium size. There were none in stock and I had to wait. I was given the choice of ordering from elsewhere but I chose not to do so. This company has always filled my order in a timely fashion. I like the way they do business. My shirt fits me very well and I am well pleased in all areas with Western Emporium. I look forward to doing business with them again very soon.
Jim Hawley
Price is a problem for overseas customers. Shipping costs seem rather high. In Norway there is 20%vat, customs - including customs on shipping, and an extra fee to the postal service for handling the customs issue. None of us have the power to change this, so one has to adapt. Even with these costs, though, the purchase was well worth it. But I can't do this very often.
Clothing sizes fit perfectly. Clothing very comfortable and well made.
Just what I have been looking for. Prompt delivery and good quality.
I ordered a pair of sunglasses in hopes of taking the frames to be made into prescription glasses. They are beautiful. Delivery of my sunglasses was efficient. The glasses were of quality construction, However, I have a small head and they are a little small in size. But I am going to use them because the are just what I was looking for. Very pleased with the service from Historical Emporium.
This purchase was for someone else
Excellent product and excellent customer service
Great customer service, awesome products, great price!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members