On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am very pleased with the clothing I purchased for my husband. Everything is exactly as described on your site, and very well made.
These guys are great! Not only are the products REAL clothes (not flimsy costumes), but they realize that buying the right size without trying on something is tricky. Therefore, they're very patient about returns if something is not right. Have bought from them many times in the past, and will definitely be buying from them in the future.
I don't know how the package was delivered this quickly. Quality products. Some descriptions could be amended for clarity.
The quality of the material and workmanship was wonderful. I loved the lace details. I did set the sleeve button holes over an inch for a tighter wrist cuff. The size was fine. And, the blouse arrived several days before the event which was such a relief to know that my outfit was complete. I will be ordering a vest after the holidays. Great service and product.
The price and the quality of the merchendize is right on. Delivery was so fast that the mailman was at my door before I logged off! No. But it was excetptionaly fast
These vests are top of the line. They are well made and good quality materials. My husband is a vest fanatic and I am giving these to him for Xmas. I can't wait.
I am sure that we will be buying more.
Great customer service. Knowledgeable salesperson on the phone and very polite.
I'm so happy with my recent purchase of a vintage skirt and blouse. Wore this in our Christmas parade. Very prompt delivery.
The web site was easy to use. Had no trouble finding the products wanted. Some of clothing seemed a bit pricey; however, when received the trousers I ordered were of very high quality.
Santa really needed another dress shirt and you came thru. Didn't order large enough and the return and receipt of a larger shirt couldn't have been more seamless. No coal in stockings at your shop. Send me an email address at *******@comcast.net and I will be sure to send you some pictures.
Thank you
Santa Jerry
Outstanding service, high-quality products, rapid-fire & secure shipping. I couldn't be more pleased and have already recommend you to several friends.
Again my order surpassed expectations. I've never received a bad product and delivery has always been ahead of schedule. Thanks again
Your customer service is outstanding and the delivery time as well. Unfortunately, your product line does not include a holster for my Ruger.357 magnum, six inch barrel. This is the second attempt in resolving this issue. I will be returning my complete order.
A top quality item for the price. Mexico made and the workmanship is there! I would recommend H/E to any would be shopper.
Every time we come in, you greet us. You help us find what we're looking for, make suggestions and provide excellent customer service. We love your store, and will shop again. So far, we've shopped twice and both times were great. We've only scratched the surface of what you have. Thanks.
My overall experience was complete satisfaction. I like all of your products and the prices are fair. The smokers cap I just bought was a real joy. I liked the style, the color, the material, and the fit was just perfect. Thank You.
I needed to use a couple of VISA gift cards as well as my credit card and the young woman who helped me was very helpful and processed everything quickly. She advised me that the express delivery wasn't required and that the regular delivery would likely be adequate to meet the time frame I was working on. Not only was she right, it came FAR quicker than expected. The smoking jacket is INCREDIBLE, very comfortable and a very good fit. The fez...well, it's a fez, and fezzes are COOL. A very satisfying experience all around!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members