On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order was e a toy as pictured. I ordered it at the last minute, but received it in a timely manner, in time for Christmas.
Great experience with the purchase. We will definitely order from you all again. My boyfriend LOVED his tweed boots! They were on time and a quality product. He actually wants the black ones now!
~One Satisfied Boyfriend AND Girlfriend
I bought from gentlemansemporium.com a few times before, and I love them! I'm a big fan of their style, and of that era in time. They're my kind of store!
Overall, happy with my purchases. Sizes run a little small, and a bit pricey, but delivery time was excellent.
Will buy from you again, i'm sure..
Because I decided to purchase the gun belt and holster after business hours a few days before Christmas, I left a telephone message for a callback. I received a call at 8:00 a.m. the next morning. The CSR was very nice and extremely helpful. The package arrived in two days, well in time for Christmas. I was extremely impressed with the courtesy and personal interest exhibited by the representative and the efficient way she handled my order.
Fantastic! Delivery was extremely fast. Didn't actually expect delivery before January time frame, but came just in time for Christmas. Product completely satisfactory. Thank you!
Purchased Dragon vest for my grandson. He was delighted. Wore it Christmas Day and the day after.
My husband has wanted the cavalry bib shirt for most of our married life. I had not found one until shopping for Christmas 2015--and found it on HistoricalEmporium.com. I ordered the shirt the second week of December, and received it about one & a half weeks later--in time to wrap with a little elbow room. My husband was **delighted** when he opened his gift Christmas morning. He wore it to our church the following weekend after Christmas, even. Timely delivery, fantastic quality (heavier denim-type shirt material than most I've seen in stores)! Can't go wrong ordering from H.E.! Will definitely be shopping with this company in the future. :)
It fits perfectly but the tweed is a little too soft, needs a slightly heavier fabric
Thanks, the item was great, but too large. Returned for smaller size, it is currently in route.
My son has been looking for a particular look which was not available in the UK stores, we found this site and thought we would risk the order as he was looking for something to wear for New Years eve, we had left it a little late with the order but to our joy the parcel arrived so quickly only held up for UK tax's. The trousers are at the tailors as we speak having been taken up on the leg and are being picked up in the morning ready for him to hit the town tomorrow night New Years eve 2015. Gentleman's emporium get FIVE STARS from us with the service and the quality of the materials used in the trousers purchased, you made my sons year as he steps out looking like no other because of the unique styles sold by this company.
Kind regards Mark
United Kingdom
Ordering was easy, and the product is excellent!
I have already given your site to three friends.
Extremely happy with customer service; never disappointed.
The men's gloves were delivered in excellent, and in perfect condition. Just right for my husband's appearance as Santa Claus for our Church school's party, and will be perfect when he dons his Victorian Gentleman's outfit for our town's historic house tour.
We will definitely continue to shop at the gentleman's emporium
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.