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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wonderful, easy, great quality
I am a theatre teacher and I use this site regularly for costumes for period pieces and have NEVER been let down! The sizing seems accurate and the quality exceptional. Thanks, Historical Emporium!
Great merchandise but you really need a way to save items prior to putting them in the cart.
The knickers ordered arrived much faster than anticipated--three days I think. I ordered too large a size, so immediately ordered the correct size. They arrived promptly also. I returned the first pair and received notice of their arrival and credit to my account promptly. Terrific service.
Very easy, item arrived ahead of schedule. No complaints.
I am very impressed with the quality of the clothing from Historical Emporium. Well worth the price. And when I had a question about a product I called customer service and the agent actually went into the warehouse to take a look at the item in question to make sure she gave me accurate information. You just don't see service like that very often! Highly recommended.
Their customer service is absolutely the best I have ever received from any company! I will definitely be doing business with Historical Emporium in the near future! Thank you H.E.
I loved everything I received from Historical Emporium. It was all accurate to the era and of excellent quality! I will definitely be shopping here again.
The items have good quality. The price could be lowered. But in all the size is true.
GREAT PRODUCTS.!
Found what I needed at a reasonable price. Delivery was quick and correct. Thank you.
Emailed customer service to inquire about the products and received a quick response. Good quality products.
I was very happy with my purchases and the delivery time.
LOOK GOOD ARRIVED QUICKLY
Amazing quality products. These are theater level period costumes that wear well and look fantastic.
Customer Service quickly emailed me about a need.
Questions submitted to CS are always answered in a timely fashion. Delivery is Priority and fast. Just wish some items didn't have to be special ordered.
I was curious to see if anyone made "spats". After doing a Google search, I found Historical Emporium. In a word, WOW. I like the different if not downright unusual and Historical Emporium has it all, well, most of it anyway. I will be ordering more items in the future.
This hat is gorgeous and very well made inside and out. Exactly as described and even better in person.
I love you guys a little expensive but where else can you go for the collection variety and speed
Keep up the great work!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members