Historical Emporium
business logo of Historical Emporium

Historical EmporiumReviews 11,100

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Historical Emporium?
grey star
grey star
grey star
grey star
grey star

Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

We monitor reviews for authenticity

Edward O.
0 reviews
0 helpful votes
Follow Edward O.
Unfollow Edward O.
Share Review
Report Review

Reasonably priced and delivered fast
March 5, 2020

Reasonably priced and delivered fast. Everything I've purchased from Historical Emporium has been of the best quality.

Date of experience: March 5, 2020
Barry K.
0 reviews
0 helpful votes
Follow Barry K.
Unfollow Barry K.
Share Review
Report Review

Very fast shipping!
March 3, 2020

Very fast shipping! Everything that was ordered is very well made! I ordered Trousers, shirt, suspenders and a cap, my wife ordered a dress, apron and a bonnet. Very happy with everything. Thanks

Date of experience: March 3, 2020
David L.
0 reviews
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

I am always amazed at how fast you Respond to orders. I recently ordered a Rough Rider Uniform form Leavey Historical Preservation it took over Three Years, to send me the Uniform! And I still Have Not Received the Hat, which was paid for But Never Received. I wished You Handeled the Uniform?
Respectfully,
David L. Thompson, Living Historian

Date of experience: March 2, 2020
robert R.
0 reviews
0 helpful votes
Follow robert R.
Unfollow robert R.
Share Review
Report Review

I really like this company
March 2, 2020

I really like this company

Date of experience: March 2, 2020
BJY S.
0 reviews
0 helpful votes
Follow BJY S.
Unfollow BJY S.
Share Review
Report Review

I liked the workmanship of my dress
February 29, 2020

I liked the workmanship of my dress. It was to long so I needed to have it altered. Other than that I loved every thing!
I did wish I had an option of long sleeves.
Also I wish the jacket came in other colors.

Date of experience: February 29, 2020
Jovan U.
0 reviews
0 helpful votes
Follow Jovan U.
Unfollow Jovan U.
Share Review
Report Review

Appreciate that you're company guidelines have a check and balance protocol to confirm the legitimacy of the order, payment method and card holder through a verification process. Thank you. The team member I spoke with on the photo was polite and courteous.

Date of experience: February 29, 2020
Historical t.
0 reviews
0 helpful votes
Follow Historical t.
Unfollow Historical t.
Share Review
Report Review

I was totally amazed at the speed my items have been delivered. Due to special needs and separate boxes, I was prepared to wait for 3-4 weeks. Every order has come in less than 10 days. Even the ones that say, "special order, may take 7-10 days more". Every item has been delivered nicely boxed, especially the hooped slip. Amazing!

Date of experience: February 29, 2020
Whiskey B.
0 reviews
0 helpful votes
Follow Whiskey B.
Unfollow Whiskey B.
Share Review
Report Review

Fantastic customer service and excellent products!
February 28, 2020

Fantastic customer service and excellent products!

Date of experience: February 28, 2020
Melinda H.
0 reviews
0 helpful votes
Follow Melinda H.
Unfollow Melinda H.
Share Review
Report Review

I'm really pleased with the quality and service I've received from this company. I've bought two things recently so far - a leather hip pack and a cameo necklace. Both are VERY nice quality and the prices are reasonable for what you get. (In comparison I've bought two things online from China recently and they were terrible quality, not as described and the customer service ranged from poor to abysmal. Looks like I'll be doing more shopping here in the future!). The website has a nice selection of items and from my reading and from seeing photos from the actual time period, the items look very historically accurate. Very pleased with the company overall.

Date of experience: February 28, 2020
Rose S.
0 reviews
0 helpful votes
Follow Rose S.
Unfollow Rose S.
Share Review
Report Review

I purchased a Gibson Girl blouse, black velvet belt and Victorian Ladies Hat. The blouse is well made and very comfortable. The belt is labeled narrow, but is actually wider than I planned. The hat I returned because it was small for my head. I should have paid attention to the reviews.

Date of experience: February 28, 2020
Paul M.
0 reviews
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Products are exactly as pictured
February 28, 2020

Products are exactly as pictured. Pants fit well as does the shirt. The two bow ties look great with my smoking jacket.

Date of experience: February 28, 2020
Larry S.
0 reviews
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Share Review
Report Review

Great products, great service, very pleased with the customer service department.

Date of experience: February 28, 2020
Na D.
0 reviews
0 helpful votes
Follow Na D.
Unfollow Na D.
Share Review
Report Review

Excellent customer service,looking forword to using this product. The hammer strap is very tight making that adjustment some what difficult. I am satisfied with this product and other companies could learn a lot from you if they are interested in customer satisfaction.

Date of experience: February 28, 2020
Ed O.
0 reviews
0 helpful votes
Follow Ed O.
Unfollow Ed O.
Share Review
Report Review

Good job
February 28, 2020

Good job.

Date of experience: February 28, 2020
Barry C.
0 reviews
0 helpful votes
Follow Barry C.
Unfollow Barry C.
Share Review
Report Review

Just whish holsters were a little farther to the front or a little closer to the belt buckel.

Date of experience: February 28, 2020
Bruce W.
0 reviews
0 helpful votes
Follow Bruce W.
Unfollow Bruce W.
Share Review
Report Review

Better than shown online
February 28, 2020

Better than shown online. Got here a day sooner,well made you can be proud of it I have no hips wife said, so order about 2" more than belt size

Date of experience: February 28, 2020
Sophia X.
0 reviews
0 helpful votes
Follow Sophia X.
Unfollow Sophia X.
Share Review
Report Review

Never been disappointed
February 27, 2020

Never been disappointed.

Date of experience: February 27, 2020
Michelle j.
0 reviews
0 helpful votes
Follow Michelle j.
Unfollow Michelle j.
Share Review
Report Review

The holster was great quality and shipping was fast the overall experience was 100% awesome! I will order from this company again.

Date of experience: February 27, 2020
laspademaiden A.
0 reviews
0 helpful votes
Follow laspademaiden A.
Unfollow laspademaiden A.
Share Review
Report Review

It was an absolutely beautiful blouse and I was heartbroken I had to return it but it was too tight across the chest. I am heavy busted and a larger size would not surfice. I will try another item in the near future. Everyone was extremely helpful and courteous.

Date of experience: February 27, 2020
Joseph P.
0 reviews
0 helpful votes
Follow Joseph P.
Unfollow Joseph P.
Share Review
Report Review

Exchanged wrong size item, my fault, very pleased
February 27, 2020

Exchanged wrong size item, my fault, very pleased

Date of experience: February 27, 2020

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


+4