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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This was my first purchase and the product was just as described with good quality and the look online. The sizing chart provided was very helpful. The packaging of the blouse was exceptional upon delivery.
Great company, great products, excellent service!
Delivery time was great. I will call again if i need an order.
This completes my first order from historical emporium. Will definitely return for further products in the future
Great quality! Arrived sooner than expected, which was awesome because it was a gift for my son's 16th birthday and he really wanted to wear it for an escape room experience with his friends. This site was exactly what we were looking for, thanks.
The gun belts I bought were top notch leather, very well made. The delivery time to Tennessee was 3 days. Exceptionally fast. The customer service department is exceptional, no hassles and very helpful. Overall I'm very satisfied with Historical Emporium and their products and service, and no hassle exchanges and returns. A +++ in my book.
Great service, on time delivery, excellent quality and fit. The blouse I ordered perfectly matched my requirements.
It is nice to find a place with historical where everything I bought has been great customer service great enjoyed it thanks
The order process was easy and the holster I received was a very well constructed quality product. Completely happy with it.
Deerskin gloves are incredibly soft and are perfect for driving
Everything was I ordered was exactly as pictured and I was very pleased with the quality of everything.
I can always depend on a quality product, at a fair price, and swift service and delivery! If there is any question I depend on friendly informed service personel. I have and will continue to recomend Historical Emporium, particularily to new C.A.S. Shooters and re-enactors.
From my Wedding Dress to Halloween costumes! The quality is Amazing! Super Fast delivery! So exCited about everything I purchase! I lLoVe to Shop at HE! ThankU!
Hi
First off, now that I have what I want, I'm very happy. Unfortunately it took 3 months and I had to ship back and forth three times at a cost of an extra $100.
Not too happy with the cost, but sometimes that's just the way it goes. I thought maybe I'd receive a extra gift of some kind. I'm not sure what I expected, but I do feel a bit short changed.
Hopefully if I purchase something else, all will go smooth.
This was originally a gift from my daughter. That alone makes the whole process worth it.
The belt and holster fit me and my revolver perfect. I'll get a lot of use and fun out of the rig. The leather and quality of the workmanship is excellent.
I had a return and it was taken with speedy refund and excellent customer service. The vest I got was just as I had expected.
So glad we found your store with wonderful products, thanks kindly in advance, Cordially Melvin & Gail
I really like the products no question at all. Price is fair, products well made and very fast service... Two shirts I got were tighter than I like but they were the largest size offered and I like them so time for me to loosed a couple inches. Will be ordering more in the future.
This is my third gun belt along with other leather items they are top-notch and well worth the price keep up the good work!
Very nice shirt.
I ordered three vests, none of which were available in Tall sizes. I thought the standard length vests would work as the last vest purchase I made the Tall size was too long and the standard was just right.
This time the standards were above the waist, by too much. So I sent them back and ordered the only vest I could find in a Tall that I was interested in. It fit fine but I am very disappointed in the variable sizing of these historic vests.
This transaction was handled perfectly by customer service but I have no idea what size to order the next time.
Dave
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members