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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was surprised with the quality of the products.
Like the lace jabot. Am not satisfied with the sleazy closure. It is fifficult to fasten and when fastened the top lace above the cameo falls forward over the cameo.
... wenn der deutsche Zoll nicht so lange gebraucht hätte, wäre die Ware sogar noch schneller gewesen.
Und selbst mit der Gebühr für den Zoll sind das tolle Produkte. Vielen Dank
Very quick delivery and well made product
As usual, I received fast shipping and quality merchandise. HE is my go to place for any costume, knowing I will be rewarded with good service!
Outstanding product and service!
Historical Emporium has bent over backwards to make sure the products I purchased get to me as quickly as possible... I have never had any issues with any of my purchases... the descriptions are spot on.
I will be purchasing quite a few more items from them even for daily wear, the look is so AWESOME!
I am pretty happy with the quality of the shirts that I purchased. My interaction with your staff was very positive. The shirts shipped timely from inventory and were nicely packaged. I team rope and frequently rub buttons off of my shirts on the saddle horn. The better ropings require participants to wear a long sleeved, western style, shirt with collar. The Coulter style, shirt meets those requirements and the buttons are high enough that I should not rub them off on the saddle horn. They are also very comfortable.
The delay in delivery was due to the local postal service here,NOT the delivery time from Historical Emporium.I am very pleased at the time of shipment from the time of order.
I had some issues with the local post office misdeliveri g my package(was placed in the wrong box in a cluster box) but I notified customer service at Historical Emporium and they were extremely helpful in wanting to assist me in resolving the problem.Thank you very much custome service!
I thought the blouse was lovely and fit your description well. Unfortunately it was too big for me and the high collar was not good on my short neck.
I was very happy with the quick delivery and the smooth return of my money.
I would definitely order from your company again.
The vest fit very well and is made very good. The coat is very warm and comfortable. It is heavy and fits me very good. Nicely made. Would recommend these items to friends.
The online catalogue is great. Made use of the various outfit combinations to select what I was looking for. Great selection.
I already reviewed the two purchased items.
22 holster is a little tight but not bad, getting used to it. Ordered a 40 my hips 38. My friend ordered similar holster and compared the two and found out my belt with the loops in it was put in a different place than his. His belt with loops in it is sticks out a few inches past the main belt makes it easier to grab when sinching it up. Mine is even with main belt and is hard to grab when fighting belt.
The clothing is high quality and spot on accurate, and I have recommended Historical Emporium to many friends & family for an upcoming Wild Wild West/steampunk themed wedding.
Wish the shipping was free, as it was expensive evne for small items. Returns were a bit cumbersome (manual forms rather than online), but were processed quickly.
Very happy with the product
Perfect quick and fast delivery
Liked ever thing I got all fit good just feedback string tie
LOVE SHOPPING HERE!
It was a pretty good shopping experience. I very much so liked what I ordered. There were two problems though. The checkout is a bit odd, it is a bit clunky to be honest, and by that I mean there are a lot of steps. The detachable collar I got was much larger than the 15-15.5" one that I ordered. But it was no problem, I just got it tailored.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members