On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I'm very impressed with the quality of the material and the speed of delivery.
My biggest issue, is lack of items in my size.
Coat initially was out of stock. I wrote asking about this and received a prompt reply telling me when it might be available. I asked to notify me when that happened, which they did one week later.
I loved the selection of vest offered, especially the colors. I even liked the size options for guys with plus sizes. Shipping was ahead of the projected schedule which made my total experience of shopping excellent. Five Stars.
Excellent
I love the coat! It was better quality than I expected. It was helpful that people noted it ran small.
My shopping experience was positive from start to end! The site is so well organized and navigating was a breeze...I easily located every answer to every question I had. Love the selection... and the prices are so reasonable!
Great products price and service I will be returning for more
Excellent quality, great service and a pleasure to do business with.
I will return.
I really like the vest purchased. The quality was great and a perfect fit...overall, very satisfied with my purchase and the way things were handled by your company. I will order again!
R.E. Russell Jr.
Dallas, TX
Verry happy with overall purchase experience
Great clothing and great customer service! Fast shipping too.
Nice watch for the money. Wish it had a more silvery look instead of chrome.
Thank you, See you soon
Got my stuff caused it looked like some of my old scooter riding stuff
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members