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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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The shirt style and quality is superb! I always wear large size and perhaps should have ordered medium as it is a little large. Still i am pleased with the purchase. I intend to make future purchases.
Thank you and keep up the good service.
Regards Stan Ziolkowski
It was a great deal, and the size was perfect for my size 48
Everything was great and was delivered quickly! So glad I found your site! It had all the period clothing we needed to make a custom Uncle Sam costume for a TV commercial!
The coat I bought was just what I was looking for. It is not a costume for me but a very functional coat. Our family owns a funeral home and during outside services this coat is very professional looking, goes very well with my other suits and is very warm. Thank you for the great product.
Great product! Highly recommend :)
Very nice quality items. Extremely happy with my purchase of the camel colored Loredo hat. The website is easy to use and the shipping was very prompt. I wouldn't hesitate to recommend this site to any friends looking for authentic reproductions of clothing, etc.
Great online site... Sizing charts were very helpful.
Very fast delivery.
I love Historical Emporium! I'm always amazed at how quickly items are shipped and how great the communication is when I have a question. I also love the the clothing that I've ordered and am very impressed with the quality. Thank you!
Absolutely love the look and quality of my braces
(Leather&Canvas) Both are top. Best place to shop for quality hands down, Thank you
I am very pleased with the product that I ordered from you and appreciate your prompt delivery. I kept it as a surprise for my husband and when the vest arrived he was thrilled with the quality and the fact that the vest has pockets. The product fit him perfectly and will be a great accessory to his Victorian costume that he uses every year for our Host of Christmas Past. Thank you for being available to serve us.
I am extremely pleased with every aspect of my experience with this outfit. Highest possible rating!
Quality products that look good.
I purchased a detachable collar. The collar is a very simple garment piec and came as expected, with the exception of not being starched. (I didn't know that gentlelmen wore unstarched collars). Perhaps offering them starched and unstarched would benefit both you and your clients.?!?
It arrived surprisingly fast; just afew days.
The customer service is great. The product is outstanding. I'm complimented every time I the items that I've purchased from Gentlemen's Emporium. I plan to purchase many more things. I love it
Thanks
F.E. Grace
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.