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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This is a great cap. The size is true so look at the chart for your size.
The bill is soft and the cap is unlined, not a big deal. Would I purchase this cap again? Yes.
My only complaint was that I sent an inquiry and didn't receive a reply. However the return policy was plainly spelled out so I have no real complaints. Thanks.
Good product, as advertised, quick delivery. Will be ordering again soon.
Product was exactly as described. Shipped promptly.
Easy return and prompt refund. I had to return gaiters and purchase an different size. Fast shipping.
I am very happy with the styling of the product and the shipping went well. The price is a bit high, I would be more apt to purchase additional items if they were a bit cheaper.
The shirt arrived promptly and is of excellent quality. Perfect for my husband to wear at our Victorian Home during our local house tours
Sizes run very small and are not aligned with the size charts on the web page.
I have bought from western emporium before...they have the coolest vests.
When I needed quality western wear for an upscale western-themed costume party, I found exactly what I needed on your website. I purchased a shirt, a tie, a hat, suspenders and a badge. The quality of everything was first-rate. I would purchase from you again, and I have already recommended your website to others.
I first ordered from gentlemansemporium when I was costuming an opera. Their prices were reasonable and their quality excellent. I have since ordered several items for my personal use and have been very satisfied.
Suit coats, shoes, pants, you name it, high quality every time. Items arrive pretty much ready to wear in most cases; shirt might need a touch up but what else could you expect arriving through the mail. I've had to return a vest that was a bit small for me but that was absolutely no problem at all. GE took the return and had the next size sent out immediately. Awesome customer service. Thanks GE!
Very pleased with recommended size and ultimate fit.
Bought this coat for MaryPoppins community playhouse production. Nice quality, looks great on stage. Delivery prompt and nicely packaged.
Shipment was very fast, packed well. Quality of items was very, priced farily. Definitely recommend them.
Delivery was fast product description was accurate good quality products I like them very much
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members