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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Extremely friendly and helpful customer service.
Product quality exceeds expectations by a mile. 100% cotton = 100% cotton, that's been few and far between...
You might be able to pick up some items in other stores for a buck less but the clear dedication of the staff, shipping speed (even overseas), prompt support and overall shopping experience far outweigh that.
Excellent shopping experience.
I will be back (in fact I already have)
The gentleman on the phone when I ordered was excellent and it got shipped out right away. Very nice customer experience.
Great customer service. Returned item due to fit. Prompt reimbursement.
I was actually pleased and surprised at how well the quality of the product was. That is the most important piece. QUALITY
Very fast service, and quality coat.
Splendid service; very nice shirt.
Was a blast. Didn't know anything like this existed! Can't wait to have an excuse to "visit" again...
I have nothing but positive things to say about my shopping experience. Shipping was lightning fast. Products were well packaged and quality was outstanding, especially for the price. I did have to return a couple items because I ordered the wrong size (my bad). One item was out of stock and might not be restocked so if you want something, don't wait like I did! Order it before it's gone forever! I've already placed a second order and a third one is in the works. Great service. Great products. Great company. A++++
Very happy with my purchase. Will be definitely buying from you again
I was really excited about my purchase and the timing was so fast. I have gotten lots of compliments about my coat and truly satisfied. I highly recommend this to everyone
Just fine, tHANK YOU
Products are exactly what I ordered. I am very pleased.
My first purchase was a great one. On a short notice, spur of the moment I decided to go with fiends to an Civil War performance in period dress and Gentleman's Emporium provided all the accessories I needed. Since it was very tight on time I called the order in and they got them to me in OH extremely fast and and they arrived exactly when they promised and on time for the show.
Thanks.
Great fit, timely delivery.
Liked your web site, good clear pictures. Found what I wanted and placed an order. To my surprise, the holster arrived in two days. I like the holster and hope to have many years of usage. Thanks for a good experience. G
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members