Historical Emporium
business logo of Historical Emporium

Historical EmporiumReviews 11,100

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Historical Emporium?
grey star
grey star
grey star
grey star
grey star

Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

We monitor reviews for authenticity

Darren R.
0 reviews
0 helpful votes
Follow Darren R.
Unfollow Darren R.
Share Review
Report Review

It was the right size, arrived quickly and seems to be well made. I will certainly purchase from Gentleman's Emporium again.

Date of experience: March 3, 2016
procostumer H.
0 reviews
0 helpful votes
Follow procostumer H.
Unfollow procostumer H.
Share Review
Report Review

The items we ordered (2 period vests, and a pair of fall front breeches) were great quality as always, and were delivered ahead of the promised "rush" date!

Date of experience: March 3, 2016
John S.
0 reviews
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Your delivery is prompt and you deliver what you advertise.

Date of experience: March 3, 2016
Neil U.
0 reviews
0 helpful votes
Follow Neil U.
Unfollow Neil U.
Share Review
Report Review

I was very impressed with the service, the consistent and reliable communication and the accessibility to the website. A wholly enjoyable online shopping experience.

Date of experience: March 3, 2016
Gavin Z.
0 reviews
0 helpful votes
Follow Gavin Z.
Unfollow Gavin Z.
Share Review
Report Review

...
March 3, 2016

Date of experience: March 3, 2016
Pat B.
0 reviews
0 helpful votes
Follow Pat B.
Unfollow Pat B.
Share Review
Report Review

Everything about the experience (service, product and delivery) was 5 star.

Date of experience: March 3, 2016
J S.
0 reviews
0 helpful votes
Follow J S.
Unfollow J S.
Share Review
Report Review

Very nice coat for the price,well made with nice fabric. Can't wait to wear it. Planning on using it for wearing in a modern setting too. Thank you.

Date of experience: March 3, 2016
Shirley K.
0 reviews
0 helpful votes
Follow Shirley K.
Unfollow Shirley K.
Share Review
Report Review

...
March 3, 2016

Date of experience: March 3, 2016
Jack J.
0 reviews
0 helpful votes
Follow Jack J.
Unfollow Jack J.
Share Review
Report Review

...
March 3, 2016

Date of experience: March 3, 2016
Tom M.
0 reviews
0 helpful votes
Follow Tom M.
Unfollow Tom M.
Share Review
Report Review

Quality of clothes, time of delivery, and overall satisfaction with company are very highly rated. I live in Victorian Cape May and appreciate the availability of clothing to wear when performing house tours, trolley rides and school presentations.

Date of experience: March 3, 2016
Liberitylee D.
0 reviews
0 helpful votes
Follow Liberitylee D.
Unfollow Liberitylee D.
Share Review
Report Review

...
March 3, 2016

Date of experience: March 3, 2016
Dave Q.
0 reviews
0 helpful votes
Follow Dave Q.
Unfollow Dave Q.
Share Review
Report Review

Well made and exactly as depicted in photo
March 2, 2016

Well made and exactly as depicted in photo. Always pleased with product and service.

Date of experience: March 2, 2016
Paul Z.
0 reviews
0 helpful votes
Follow Paul Z.
Unfollow Paul Z.
Share Review
Report Review

Was looking for something stylish and simple
March 2, 2016

Was looking for something stylish and simple. I have a beautiful pocket watch and Double Albert chain and fob the vest gave the added flavor needed. Very stylish.

Date of experience: March 2, 2016
Peter O.
0 reviews
0 helpful votes
Follow Peter O.
Unfollow Peter O.
Share Review
Report Review

I am always amazed at how quickly a product leaves your warehouse and arrives on my doorstep. Usually travels form the Pacific to the Atlantic in 8-9 days. Fantastic.

Date of experience: March 2, 2016
Lisa P.
0 reviews
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Share Review
Report Review

I liked all of the items I ordered
March 2, 2016

I liked all of the items I ordered. I received compliments on the two hats, fan and gloves. I did not wear the dress I ordered as I did not like the quality of the material. The style of the dress was nice though.

Customer service was EXCEPTIONAL! I had a special order request and my items were delivered on time as promised.

My Husband's derby hat was wonderful. He received many compliments. The quality of the hat was quite fine.

Date of experience: March 2, 2016
Mr S.
0 reviews
0 helpful votes
Follow Mr S.
Unfollow Mr S.
Share Review
Report Review

The John Bull top hat was an excellent deal
March 2, 2016

The John Bull top hat was an excellent deal. At the price for this item, I did not expect it to be fully lined and was pleasantly surprised when it was. My brass goggles look very nice on this chateaux.

Date of experience: March 2, 2016
James F.
0 reviews
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Your, Ms. Eve, was invaluable with a return hat
February 29, 2016

Your, Ms. Eve, was invaluable with a return hat. My boss thought is too high top and wanted a lower top hat. Ms. Eve was notified and in the turn-around of a week or less I received replacement hat and my boss was absolutely satisfied. Your product and customer service was on the mark. Excellent!

Date of experience: February 29, 2016
sonny X.
0 reviews
0 helpful votes
Follow sonny X.
Unfollow sonny X.
Share Review
Report Review

Every thing went just great with my ordering experience. I received exactly what I ordered, the product was very nice, better than expected. Shipping was very fast, price was great, much less than I would have paid elsewhere. Overall experience was very good to fantastic. Thank you western emporium.

Date of experience: February 26, 2016
Inkpen U.
0 reviews
0 helpful votes
Follow Inkpen U.
Unfollow Inkpen U.
Share Review
Report Review

Well packaged and quickly shipped
February 26, 2016

Well packaged and quickly shipped. The garments were fine quality, at a very fair price. Size was true, with crisp color. Unfortunately, due to a change in my needs I had to return my item, and found customer service to be true professionals in every way. I would highly recommend purchasing from this company. It was as pleasure and I would return to them again in the future.

Date of experience: February 26, 2016
Yolanda U.
0 reviews
0 helpful votes
Follow Yolanda U.
Unfollow Yolanda U.
Share Review
Report Review

I e-mailed prio to ordering these items and the person who responded was not very helpful. My question was very specific and the response I got was, order them and see and return if you don't like...duh. I asked given my size (which I stated) would they be too big.

Date of experience: February 26, 2016

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


+4