Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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P K.
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I could not be happier with my overall purchase
February 26, 2016

I could not be happier with my overall purchase. The website is very well put together, items are easy to find and everything needed to complete an outfit was within a few clicks. Quality and price were spot on and shipping was fast, about 1 week earlier than projected. I wear my outfit at work and when out and about, I love it and it works well for me.

Date of experience: February 26, 2016
John C.
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I measured wrong and belt was too large I called they said send back with right size and shipping slip they sent right size no hassle great service thank you so much John Castendyk

Date of experience: February 26, 2016
Cassandra R.
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They could do to add mens hats in women's sizes but other than that, they have excellent service and selection and I give it my full commendation.

Date of experience: February 26, 2016
Kimberly F.
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February 26, 2016

Date of experience: February 26, 2016
Rush V.
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Unique item found only on your site
February 26, 2016

Unique item found only on your site.

Date of experience: February 26, 2016
Terry Y.
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February 26, 2016

Date of experience: February 26, 2016
Charles L.
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I actually ran into the website by researching Boater Hats. I was enthralled by the vintage inspired gentlemen's clothing. I placed my order and paid with my credit card. My excellent hat was delivered 2 weeks later in great condition. I was pleasantly surprised by the quality of the product and how easy it was to order.

Date of experience: February 26, 2016
S B.
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February 26, 2016

Date of experience: February 26, 2016
Jim E.
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February 25, 2016

Date of experience: February 25, 2016
Azure J.
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I am a plus size person and was happy to find what I was looking for in my sizes. The price for some things are a bit expensive but the quality is good.

Date of experience: February 25, 2016
Linda H.
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I had a question before I bought the pants I was looking at. Although the sizing was based on waist measurements, there was no where that said hip measurements. I sent an e-mail asking if they knew the numbers, and they quickly sent back the hip measurements for the size I was looking at. Super polite and aiding me in what may had seemed like an odd request.

Date of experience: February 25, 2016
Kelly P.
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The customer service your staff provided is top notch. When I contacted customer service, i recieved a quick response that was friendly, professional and immediately helpful.

Date of experience: February 25, 2016
R M.
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The quality of the garment exceeded my expectations
February 25, 2016

The quality of the garment exceeded my expectations. The fabric was much more luxurious than I had anticipated. The fit is accurate, though might run a bit large for some people's liking. Shipping was surprisingly fast and well-packaged. I am very happy with the entire experience, overall.

Date of experience: February 25, 2016
Shane K.
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I've been putting together a Victorian look for a social group and quality and speed make me come back time and again. The clothing is superb.

Date of experience: February 25, 2016
HML S.
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There are some occasions that call for a particular dressing up!
I have found things here that are scarce otherwise.

Great Fit
Classic Look
I'll be back.

Date of experience: February 25, 2016
Logan Q.
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February 25, 2016

Date of experience: February 25, 2016
Billy t.
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Flawless as usual...
February 25, 2016

Flawless as usual...

Date of experience: February 25, 2016
Heru U.
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Customer service was speedy with reply time and polite

Date of experience: February 25, 2016
david p.
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Superb quality!
February 25, 2016

Superb quality! If you want to look good and better than the average joe, buy from the Emporium!

Date of experience: February 25, 2016
cyborghamlet R.
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I order two pairs of pants in the last 18 months
February 25, 2016

I order two pairs of pants in the last 18 months. They are nice and have an unusual cat that one can't find anywhere else. They much are better than costume quality but not as nice as actual vintage. But def good for the price.

Date of experience: February 25, 2016

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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