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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchased a brown belt and holster for my.22 revolver.
Excellent product and when I wanted to exchange it for black, I sent my return back. Western Emporium received it on Monday, and I received my exchange on Saturday! Fast turn around and great customer service!
Vest is a perfect addition to my collection. I already have several shirts, pants and one other vest. The selection is amazing and the quality is top notch. The attention to detail is very impressive.
The late Victorian hat is gorgeous and came in three days or so after the order, a week before our play. I had many compliments on it. Even my minister, a guest at the play, wanted to know where I got it! Now I want the black one!
I have gone to other suppliers on line and not been as satisfied with the
Quality of the clothing I get. Delivery is quick.
We love the items we purchased for our Mardi Gras party with a Steampunk twist.
Fast shipping and even protected my id by verifiying with me that i made the purchase.
I just love my emerald vest and received several compliments on it. Since that purchase, I have purchased several products from your company and have found them all to be excellent quality. Your shipping is always quicker than any other mail order company I use. You are my first choice for vintage clothing.
Good customer service with rapid shipping. I will be back.
Staff is very helpful and made this easy.
Products seem of good quality,shipped quickly,timely notification of status.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members