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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quality and fit were great.
Prompt shipping
Like everything else I purchased there, the product arrived in a timely fashion and was of good quality. I never worry about the merchandise I purchase from this store. It has always been top notch.
Awesome shopping experience. Everything happened as it was represented.
Order process quick and efficient. Almost immediate response to order being placed. Item arrived in 2 days, and is of excellent quality. I've many positive comments already and have a friend who has also ordered one upon seeing me wear mine.
Awesome!
I live in Prescott Valley, Arizona, I enjoy making may own fashion statement. I like to mix historical and contemporary western wear. For interest I also like to mix western and wear hats from 40 and 30's. Recently contacted customer service in San Jose, California regarding vest I had ordered and wanted to cancel. I spoke to (Marie) same person before very patient and helpful assisted with cancellation and new order. Have ordered vests, shirts, trousers, in past. Most recently ordered Brushed twill coat (Vigilante coat) U.S. made excellent merchandise great look sleeves a bit long will have tailored. No complaints great service received merchandise promptly. Would highly recommend.
I've selected several vest, 2 gamblers hats, several puff ties and a tie pin. I've been very satisfied with my orders thus far and I look forward to more orders in the future.
BEING A PAST CUSTOMER OF YOUR GREAT QUALITY DRESS ITEMS I WILL PROUDLY WEAR THE THE GOLD VEST JUST PURCHASED WHEN I MAKE MY NEXT TRIP TO TOMBSTONE ON WYATT EARP DAYS IN MAY. VERY HAPPY WITH FIT AND AND QUALITY.
Just what i was looking for easy to use web sit
I was quite surprised on how quick it was delivered to my home!
I would recommend anyone looking for western gear to use this site.
Period style dress shirt not found anywhere else at reasonable price.
Great products.
Great customer service and prompt delivery!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members