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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered 4 shirts, a work vest, pants, sleeve garters, and suspenders. All of these items fit great, true to size, and excellent quality. Im very happy with each item. I initially ordered the wrong size vest and had to exchange it. No problem or hassle. I simply printed their return form, wrote in why I was exchanging it, and shipped it back, on Saturday, by the following Saturday I had my vest. I wore some of these items while on vacation starting the same day, back in Deadwood South Dakota.
Great, Great, Great,!
Nice frock coat, just like my great great grandfather's!
Ordered a size too small and immediately reordered the correct size. Sent the original item back with paperwork and somehow was sent a "replacement". Suddenly I had two homburgs! I probably filled the paper work out incorrectly or something. In any case your courteous and professional staff sorted it all out paid for my shipping and all is well!
Just the ticket for the price. Feels good, looks good and my 45LC Single Action Pistol feels right at home. Sure, you could spend 4-600 bucks for a rig, But for the money, you can't beat it! I was worried about the fit when ordering, but if you follow the directions on measuring you will be good to go.
High quality merchandise, delivered very quickly
The products and service were top notch. Delivery was as promised, product was high quality. I would recommend your services to others.
I was very surprised at how quickly I received the product I ordered. WOW!
Overall, great. Friendly people and very great resolution skills.
Marie gave us 5 Star Customer Service. Went the Extra Mile ensure we got the products (red firefighter style bib shirts for the SFFD 150th Anniversary Kick-Off event) very quickly. We are both grateful and impressed.
Beautiful product! Excellent transaction. Thanks
I older the two sides hip bag for my daughter it came faster tha expected the quality was way better than we expected. My daughter was thrilled! We will,be back to order more items soon! Thanks so,much
I was looking for quality vintage costumes and theme costumes. Glad I discovered GE. Very nice quality and service. I'll be back.
Thanks againb,
Mh
The customer service was awesome.
I had a prepaid Amex card and paid the rest with my debit. I called and the lady I spoke to was pleasant and helpful.
I was disappointed in the two day shipping taking three days though.
The holster set is awesome as is the pistol. The only question I have on the pistol is the actual finish. The metal is nicely polished but appears " distressed " markings in the metal that I assume adds to the authenticity. If there is supposed to be no distress marks and only a highly polished finish (like a chrome bumper on a car), please let me know.
Thanks, Ray
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members