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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything was good, but would like to add, order history is needed, I was trying to locate my order history for some details but couldn't find it, also didn't get any receipt other than from PayPal, which again didn't have order info just the price I paid, more is needed.
Excellent experience!
Wonderful
Very pleased to discover this online store! Fascinating items, swift service, and gentlemanly sales-ship. It's as if these people have no idea what century they are living in - how refreshing! I will return the next time I need an item of the past, and I have already recommended this store to others.
The website wasn't working when I tried to place my order online so I had to call the next day. Service was helpful & courteous. We LOVE the quality of the items we received. They came within a couple of days. The items are for my fiance to wear at our wedding and I was worried they would be too "costumey." They are beautifully made, much better than most of the clothes we saw in men's stores, yet reasonably priced. We couldn't find a vest with lapels anywhere. You've added quite a bit of joy to our happy day. Thank you!
I ordered several items at good sales prices with a generous discount. I have purchased before, so I knew the quality would be excellent and delivery prompt. I was not disappointed: the goods arrived quickly, protectively packed and in perfect condition. Thank you.
I received my items in good condition and very quickly, overall I'm very happy with the prompt service. I probably in the future will buy a tailcoat and a few other items, but for now I'm enjoying a nice bowtie and a double-breasted vest.
You're out of stock situation is disappointing!
Despite the coat missing a button (and missing the spare), customer service apologized and sent out another button. Problem solved.
Very nice job and great quality
Beautiful blouse! I have received many compliments on it.
Awesome products, awesome service! I will DEFINITELY be back. KUDOS!
Fantastic clothes. You can't beat the quality, or the price. Highly recommend these people.
Great products from various historical periods. Quick service.
Was very pleased with the quality of the hat as well as delivery time. Thanks
The person that a talked to were very nice and friendly.I have bee showing my holster off to everyone of my friends
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members