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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Great service, great products, thank you, keep it up thank you. Marc Caron from Winnipeg, Manitoba, Canada.
I WAS ABSOLUTELY AMAZED AT HOW FAST MY ORDER ARRIVED, AND I WAS PLEASANTLY SURPRISED AT THE QUALITY AND CRAFTMANSHIP OF THE PRODUCTS I ORDERED
Customer service folks went out of their way to help me find what I needed. That is
Impressive. Thanks again...
Needed the item for an upcoming event I will be attending, it fits the bill perfectly, though if the date weren't coming up so fast I honestly would have probably looked elsewhere. However, this was all my thoughts before I actually received the item. The build quality is excellent, it is absolutely stunning, and the item actually got to me the very next day. I was so shocked by that because it was so far off from the estimated arrival date that I thought there was a mistake with the postal service until I opened it. Will definitely be shopping here again.
A very well made shirt and very comfortable to wear. Wore it every night for two weeks as the character of Mr. Bumble in a production of "Oliver". Very durable and easy to wash as well.
I'm well satisfied with my hole order yes I will order a lot more, thanks for the great service.
I purchased my duster to keep in style, as I will be chauffeuring some media people on a tour of the Columbia River Gorge in my 1915 Model T Ford for the 100 th celebration of the completion of the historic highway. I believe it will be very appropriate. Thank you
I became interested when talking with a member of our local Historical Society here in Indiana PA. In fact he was wearing apparel from your company... gave me your Web site, and the rest is history... extremely pleased with your service and offerings.
Outstanding shopping experience!
Extremely timely shipping to Canada!
Once again, only great things to say about your website, customer service, shipping and product!
Great Quality for the Item I purchased. Very Authentic Looking not a cheap imitation!
The items arrived sooner than I had expected. It was a wonderful surprise.
Easy ordering, no problems, great product
My questions were answered, guidance given was right on target, it is a perfect fit and was enjoyed by all who saw this beautiful blouse. Delivery was much faster than I expected and was a joy to be able to wear this jewel at an historical event. Thanks for making this event memorable for us all.
It is very hard to find an attachable collar for an old-fashioned shirt so I was very pleased to find your site for my theatrical needs. I would suggest that you also find a source for 1910-20's stiff celluloid collars with rounded edges. I know they were available for theaters in the 80s but haven't seen them recently.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.