On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to order from the web site. Accurate fulfillment of the order. Quick shipping.
For a first time shopper I was impressed with the fast delivery, and the quality of the merchandise. Thank you
I liked the boots. Very well made. Shipment was timely.With a little white fur added to the tops they will be a great accessory to santa suit.
We go on cruises and our items were just what we were looking for. The ties are for my husbands birthday on 30th of May. I hope he likes them!
I also bought something for myself and love to choker. Many thanks from Australia.
Fantastic - haven't shopped online to another country previously and were nervous, but have had absolutely no problems and am so impressed with service and delivery
Love your products, I wear your vests daily for both working and going out.
You very very good and your lady Maria was wonderful.I will be ordering many times more thank you Allan J. Jones
I purchased a canvas vest, size XLT, and it fits perfectly. I'm 6ft. 5in. And the bottom comes down just below my belt. Plus it has plenty of room when buttoned, not tight at all. I'm very pleased.,
Gentlemen: I would like to say that the whole experience from product selection, to ordering to having the products delivered was an absolute pleasure! I love your clothing items and always get comments on how great the items are and look. I think you guys are top shelf and would gladly recommend your outfit to anyone.
Thank you for making such great stuff.
Kind regards
Danny Myles
You cannot tell exactly what you are going to get as far as it will fit. In my case deceptive marketing was used. An extremely tall model was used to model it on the internet. Average height models should have been used. As it turned out the jacket I ordered was at least 10 inches longer than I needed. Had I know that what was shown on the internet was not typical due to the height of the model used I would have never bought it. So I ended up paying shipping charges to get it then had to pay return freight charges. A total waste of money. I'm very leery of another purchase because due to not knowing what I'll get because you don't know if a giant was used to model it and whether it will fit or not.
Everything was as presented! Suggestion... in these days of imaging why not have a head-on pic of hats and outline of viewers head-shape, long, medium, round that could be impossed as to allow suggestive possibilities to wearer ie; tilt, mid-forehead, eye-brow low, up-town smoothie on back of head! Stix imaging would be fine but, beastly handsome Gableish artwork would provide assimilation image!
I would have placed an order for suspenders... but, none had clip-ons, only buttons. Understanding items displayed are for trousers available through Gentleman's Emp. If option was widened, clip-ons could easily be adapted to every day street wear thus opening a new market!
You guys are great--I received my vest when you said I would, and it is awesome! I am going to look great for my nephew's wedding. My only miniscule complaint--alas! I am impatient! Less thangringreater than
Found your web site and liked what I saw then found the Pinkerton Badge on it sent for the badge which came sooner then I thought it would so I am very satisfied with the over all experience with your product and service
Highly satisfied and looking forward to receiving future purchases.
Great service fastest delivery that I have been involved with on online services will use again highly recommend
Quality products and superb service every time!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members