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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very good service. Fast delivery via postal service.
Ordered wrong size the first time. So if you think your a large with this leather bomber helmet,go with xl. Good quality item. Delivery,,, hands down fast. 2 days across the US. both times...
Their customer service was fantastic! I received goods so quickly, and they noticed I submitted two orders on the same day, so they credited me on shipping!
Loved the quality! The large sizes were just a little larger than I expected but easy to take in. Washing didn't shrink them much. Well worth the money! The order was divided into two and both halves came much faster than I anticipated.
I ordered 6 vests and men's ascot's The sizing was true to size, from SM to 3x the colors and material were as described and as they looked on-line.
I had to trade some sizes and the staff went the extra mile to check returns and see if a size I needed was available just not yet re-stocked! Everything was great and the prices were reasonable. Shipping was supper fast!. The vests did not have a full collar (stopped at the apex of the shoulder). You would NEVER notice under a suit jacket - but our groomsmen were dressed without a jacket so - in a perfect world, would have liked the full collar. That said, with everything that was right and great about this order, I would stick with this company and vests - GREAT staff, Supper helpful, and no surprises on the material order. Thanks ladies, you made the grooms part of the wedding easy and classy!
I dealt with a very competent lady in customer service. She was professional, polite and efficient. Would that every customer service agent were so.
Excellent products and Service
The fedora was exactly what our grandson wanted for his High School graduation gift. It came quickly and the fit was right.
Thank you so much,
James & Vicki Hancock
I was very pleased with my purchase of detachable collars. High quality item, ease of purchase and fast delivery. You could not want anything more. Thanks.
WONDERFUL Customer Service! Simply cannot sing their praise loud enough!
No additional comments
These suspenders arrived amazingly quickly. They are very well made, and are adjustable to fit nearly anyone. They were a gift, and the recipient put them on right away. They look just smashing.
I just discovered this site when I was searching for short lacy gloves. Very nice merchandise, well-priced, well satisfied with my purchases.
I had a problem with my first order. I explained it in an email response to the companies inquiry as to my satisfaction. A second email from the company apologized for the errors and indicating that a replacement order was being sent was received within a couple of days This was done without my asking. This is a class act company. You do not find this kind of professionalism often. My sincere thanks. Well done.
Peter G
Excellent! Choices in each category are also excellent
Great product. Great service.
Great! Will definitely buy from here again. Quality service and products.
I am a returning customer and love dealing with GentlemensEmporium.com for period and vintage clothing for my shows. I know I can usually find a new look or a new accessory and it's always great quality.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members