On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent quality merchandise.
Excellent product & customer service. I was in a hurry to get my order, I had shopped around desperately trying to find Victorian style dance boots for my daughters play that weren't going to cost me $350.00! I placed my order and was told with standard shipping they should arrive in 3-5 business days. The next day I received an email asking me to call and verify my purchase because I was a first time customer. I was worried this was going to delay my order but NO it did not! I was completely shocked when the boots arrived the next day via regular mail! The boots are perfect, well made & comfortable. My daughters is using them for a musical lots of dancing, she loves them!
Very satisfied with the product quality and fit.
Time from order placement to having it in my hands, less than 72 hours, phenomenal! Thank you all! Wonderful people to deal with.
Nice job
I was looking for a Safari Bush Jacket online and I was totally blown away by your jacket. It was more than I could imagine. The great styling color and quality make me eager to wear it at the first sign of Fall. I know I will get comments from my friends and family about it. I certainly do love your other items and I probably be back shopping with your site real soon.
Great cloth suspenders classy looking with dress pants or bluejeans glad I got the
The sizing of the belt purchased was off a bit but I was treated well and all things were resolved wonderfully. Love the belt/holster "rig".
Excellent shopping experience, found exactly what I wanted to wear for my wedding day. A little disappointed that larger shoe sizes (14+) are not carried. I had an issue with the sizing of a product but the return procedure is very simple and easy to do. Great site for historical clothing!
You guys and girls I felt are genuinely nice people, I felt that, hmmm that's new, in a mighty long time, definitely going to keep you people close, and your company too, thanks I looked like the big prince, that's downsizing?
Thank you
Issue with incorrect address on my fault I corrected address but you guys shipped it before the email was read. Not your fault. Corrected via ups. I need to order every pull over shirt that you have...
I recommend your clothing line to many business people I meet that wear vests and bow ties...they are the type that welcome the conversation and information
Service first rate delivery very fast 100% satisfied
Have ordered many times from Gentlemens Emporium and could not be more satisfied. Will continue to do so.
These were vests for my daughter's wedding. It's in 8 days, and I can't wait to see the groomsmen looking dapper in their new outfits.
The Boater Hat was sent in record time, due to I was expecting it to take longer for delivery. When received, the hat looked great, yet it was a bit smaller than expected. Otherwise, I was very impressed with the customer service received. I would buy from them again...
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members