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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love the vest. Fits great. Would buy from this company again.
When ordering my gun belt I thought I had the right size. When it came in and didn't fit I simply called the company, they told me how to return it, and in just a few days my new one was at the door. It was the easiest return I have ever experienced. And I know they stand behind their products. I would definitely buy from them again
I could not believe my shirt arrived as quickly as it did--2 days after I ordered it!
Quality products, Hat I order was to big. Spoke to customer service they quickly refunded me and sent me a new size that I needed. Will be buying more items in the near future!
This shirt has exceeded our expectations. The workmanship and quality of the material is GREAT! A very nice look when my husband wears it. Thanks, Gail P.
Good experience. The need was for clothing fit for a black tie wedding. This is perfect. Thank you.
Cute costume, fits perfectly. Good quality.
As I have been known to do, I procrastinated until I believed it was too late to secure my outfit for a Victorian summer supper. Luckily (for me), you guys came through with the items I needed and got them to me in time for the event. Thanks so much for covering up my lack of planning and for providing such great products. I'll be back!
Orders arrived before their promised date and when I had to return one item because I had ordered the wrong size. The new item was shipped and arrived the day before our Heritage Festival here in Scenery Hill PA. I couldn't be happier.
I've purchased with Gentleman's Emporium is the past, and service Has always been wonderful!
I ordered, 3different items.
The vest was very high quality, & true to the sizing charts. Love the puffy tie, & tie tack it's a very smart look!
Overall very pleased & impressed with all our items thank you
Some of vest sizes were not accurate.
Customer service with Marie was excellent
Resolved the vest size issue.
Fine product!
Delivered quicker than I expected!
Correct to order!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members