On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Totally professional from order inquiry to delivery. Excellent quality materials and craftsmanship. As a community theater costumer every dollar counts and I feel that my money was very well spent...best investment we have made for our costume closet in a long time!
As above...Everything was super!
Vests look and fit great. Very fast shipping!
I got a hat, cane, and spats for my son's steampunk theme wedding. Everything was perfect.
Only problem I have with the holster is the hammer thong is not long enough to go around the hammer. Needs to be adjustable.
Very happy with your service. The pants are still a little small. I normally wear a waist of 42, but with these cotton pants from you I had to go up to 44, but they are very nice quality pants.
Great. Got the service and quality I expected.
Just do what you Do!
Excellent product delivered promptly. Super customer service experience.
Besides the cost of postage, these items you sell are great value.
Extremely happy with the Howie lab coat, perfect!
I got my item in record time.it was correct NO mistakes. Happy with the overall shipping,clothes,etc
We found that your products were of good Quality. My husband loves his western gun holster and badge for the old west days. Delivery time was 3 days after order, Amazing. Would defintely order anything else we need from this company.
I ordered a shirt and pants and then my husband told me he already had the exact shirt from an earlier order. I called and emailed and the shirt order was cancelled before the mailing. Service is always fast, polite, helpful and the quality of products is superior. We are docents at a living history museum and this place isa life saver for us. Thanks.
All I can say is AWESOME! In all respects. Customer service was fabulous, had to return an item for a different size the entire process was so smooth. On the garments, the quality, fit and historical accuracy was better than expected. There is no question I will be back to order more clothing, leather goods and special interest items as needed. Thank you Emporium! Well done!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members