On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good product and excellent customer service!
The quality of purchases couldn't be better. Unfortunately, I ordered the wrong size and am now reordering the same pieces.
The products I purchased are excellent quality, the fit was perfect. I am very pleased. The only thing I needed to do was shorten the skirt as I am vertically challenged. I will add accessories down the road. I received my products a whole week before they said they would arrive.
Very prompt delivery. The blouse is beautifully made and fits well (the sizing is accurate to the listed dimensions on the size chart provided.) I am very pleased with this item and will definitely be purchasing more from your site now that I know that the sizing won't be an issue. Thank you for excellent items at reasonable prices with very fine shipping services!
1. Excellent human customer service. Really nice people. 2. Excellent quality. Normally when you buy online you expect to have to mod and alter. These were perfect and good quality fabric.
We found that the collars we ordered worked well on the period shirts we needed and they arrived promptly and were on stage on schedule.
Wow---fast service! My item was temporarily out of stock, but I was informed just as soon as it came back in, AND it was shipped the same day. The fit is perfect; not too "baggy-butt", which some drop-front trousers can be. Looks sharp, well-made, excellent value. I look forward to doing business with you again soon. Well done, you!
It was my first, but surely not my last purchase. The service person, Jamie I believe, was more than extremely helpful. I ordered a holster for a 1873 Colt 45 long revolver. She talked me thru all my questions and was outstanding with her knowledge. I would completely order again as well as share with others.
I was very surprised by the quality. I think these people have a great future. Men and women used to really dress. These guys have the stuff. We go to parties and 'old stuff' or new stuff reflecting 'old stuff' is a coming deal. I have worn my ascot tie with a stick pin from my granddad, and I almost look as good as he did.
I fully intend to place more orders with these guys. Pictures tell me they have it right.
The web site is easy to navigate with a plethora of choices. Delivery time was as promised and the product is the quality described. I will use Western Emporium again.
I not only thoroughly enjoy the products I purchased, but I get positive remarks from others!
Very pleased with the product and the fast service that I received. Got my gunbelt 4 days earlier than expected and the size and quality were all I was looking for. Very happy with the entire experience. The leather was a bit stiff, but after a few coats of oil it is just right. Fits me great, and fits my gun perfectly. Will definitely buy from them again and will recommend to anyone.
I ordered the dress so late that I was afraid I may not get it in time for the event. I received it way ahead of time and so I didn't have to worry about getting it on time. I was very pleased with the quality and how my outfit turned out. Thanks for your great customer service
Very nice top of the line clothing. Was able to find exactly what I was looking for. Seller demonstrated excellent communication skills and shipment of order was exactly as anticipated. Will definitely use again when I am in the market.
The hat is Looks and feels great. It also looks good on me. Thank you for a very well made product.
The skirt is absolutely gorgeous, fit perfectly, and will be just what I need for my costume. Will definitely buy from here again.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members