On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
S'math sin! Truly... I feel like a kid again. Brilliant clothing and shockingly well made (these are no costumes... these are wear-a-day clothes). If you had a tailor on your end to do these pant legs, I would never shop anywhere else ;)
Easy ordering and love the products!
The pocket watch I ordered is gorgeous! I am very impressed with the quality, pricing, and the time it took for delivery. We've been raving about your site ever since the watch was delivered, and referred a friend to your site, who also purchased some items.
I've ordered many items from Gentleman's Emporium...both Victorian, as well as western. I can attest firsthand to the quality merchandise, as well as the integrity of the persons who work tirelessly in a committed effort, to get their clothing and wares to an appreciative public.
Shopping on line through their extensive collection, is like going back in time and visiting a high end clothing store...which I very much appreciate! I also appreciate my close friends, who are of a like-minded character, in all parts of the world.
The products that I have ordered arrived promptly, and we're exactly as pictured. I could not be more satisfied with the service I have received, and have already placed another order.
Online shopping with Gentleman's Emporium is always a positive experience. The products are well designed & constructed. The value is competitive. Service is quick.
I love the clothes I ordered. I am all about the authenticity of the clothing, and they are %100 authentic.
I was purchasing for a small local theater group. The gentlemen's costume was awesome. One concern (not really a problem) was the pieces were of one line, and the outer coat could have had a bit more ease throughout the arms and shoulders to accommodate the rest of the ensemble. It looked very sharp, and over all was very satisfactory.
The ladies hats we purchased are absolutely beautiful!
My Order Showed Up So Fast... Unbelievable! Everything In My Order Arrived Safely and Looked Better In Person!
Best quality clothes for the best price I will certainly buy from here again
The pieces I bought were each just as I hoped they would be and as attractive as they appeared in the photos. The quality was exceptional and I wore the outfit with great pride.
Very handsome vest. Super customer service
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members