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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The vest I ordered was very nice and it came in a timely manner.
No problems.
The delivery time was much less than expected very satisfied with purchase
Everyone has been fantastic. When I had a holster color problem they fixed it fast. I have several belts and holsters and they'll all come in to play. I still have a few more products I want, and I'm happy to keep shopping here. Thanks to all involved.
I placed an online order. Your sizing guidelines were perfect for pants, shirt and vest. The quality is excellent. Very pleased, thank you. Can't wait to order other outfits.
I love Gentleman's Emporium, it's a great resource for theatrical costumes and cosplay and just dressing up. I like to peruse the site on my free time and it's one of my go to sources for costuming.
I have been purchasing products from the emporium for over three years and will continue to do so. Their service and products are second to none.
My experience with Historical Emporium was just great. Top quality products, great delivery time. We are so pleased with our purchases, we have been back three times.
I have only purchased a few items from gentlemansemporium, but overall have been satisfied with the customer service & the products. Things tend to be a bit pricey, but the products are specialized.
Absolutely fabulous service and product. They even combined two orders and refunded our second shipping cost prior to even sending order. Will definitely shop again.
The selection was good, the order was filled properly, the quality was excellent and delivery was fast. I would no problem recommending them and I will be buying from the website again.
The five-star rating is too low for this company.
If I could, I'd give it 10 out of 5 stars.
Products are of excellent quality and I received my orders well before I expected them.
I'm a lifetime customer now.
Everything I've ordered has arrived very quickly and has been of great quality.
Material is incredibly durable. I am very impressed with the quality of the clothing. I measured to the chart and every piece of clothing fit to a "T"'! The pants need hemmed due to the standard length but overall 5 stars!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members