Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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goldrtownross A.
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Great to deal with online
January 4, 2017

Great to deal with online. Authentic quality products, good pricing and service. Would highly recommend.

Date of experience: January 4, 2017
Steve E.
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I needed a vest delivered in 2 days so I called the sales line. The girl was very helpful and the merchandise arrived in time.

Thanks

Date of experience: January 4, 2017
Ted N.
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January 4, 2017

Date of experience: January 4, 2017
rudy E.
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The overall experience was fantastic!MR NOEL,was very helpful, knolegbale,professinal, courteous, and very kind,i was very happy for the service but also he explain to me as a new customer all the ditails and he answer to me very clearly all the questions.in the future i will defenetly purchase more items from your company. Thank you very much rudy.

Date of experience: January 4, 2017
Jewelette E.
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January 4, 2017

Date of experience: January 4, 2017
Don T.
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Great service, quick delivery and products are good quality. I order regularly and have not been disappointed. I receive compliments on all of the outfits I have ordered.

Date of experience: January 3, 2017
happy h.
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Ordered this holster for my husbands new.22 for Christmas! All the guys thought it was very nice.

Date of experience: January 3, 2017
Professor S.
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Easy shopping on-line, fast shipping of a great product!

Date of experience: January 3, 2017
DLB F.
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Excellent quality of items ordered, customer service immediately let me know if something was back ordered or out of stock and gave me other options. Shipping was fast even in the middle of the Holiday Season.

Date of experience: January 3, 2017
Mike m.
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January 2, 2017

Date of experience: January 2, 2017
Stan W.
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January 2, 2017

Date of experience: January 2, 2017
tom r.
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Women's vest sizes are not correct
January 2, 2017

Women's vest sizes are not correct. Measured my wife's bust (36)-the vest we bought was WAY TOO smalkl. Sizing table not accurate.

Date of experience: January 2, 2017
Sammy W.
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Couldn't be happier
January 2, 2017

Couldn't be happier. Quality of goods were excellent, and when you consider this the price is really good. Customer reviews really helped when it came to sizing, as i might have ordered the wrong size otherwise - however this all made sense when reasoned out. Delivery was really quick too - i am in the UK yet goods arrived pretty quickly. Overall excellent service, would highly recommend.

Date of experience: January 2, 2017
Diane C.
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I ordered the product one day after the stated deadline for guaranteed delivery for Christmas and it still arrived the day before Christmas. I could not have been happier.

Date of experience: December 31, 2016
Bernie C.
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Items were as shown and delivery was great, even to the great white north

Date of experience: December 31, 2016
Sheryl B.
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I was very happy with all the products purchased!
December 31, 2016

I was very happy with all the products purchased! The quality was excellent, I like this store very much!

Date of experience: December 31, 2016
Randy V.
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December 31, 2016

Date of experience: December 31, 2016
Larry Q.
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Follow the sizing tips and the clothes will fit perfectly.

Date of experience: December 31, 2016
Ken Y.
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I'm into waistcoats
December 31, 2016

I'm into waistcoats. I've purchased several from GE already, and I had had my eye on this one for some time. So when it went on sale, I couldn't resist. In the checkout process I was informed that the item had to be special ordered, so it wouldn't arrive until three or four days after Christmas. No big deal, thought I, since it wasn't a gift, and a little delayed gratification is probably good for my character. Imagine my surprise, though, when it actually arrived five days BEFORE Christmas! It's a perfect fit and an ideal complement to a number of my sport coat-and-trousers combinations. Merry Christmas to me from me!

Date of experience: December 31, 2016
John M.
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Lol I geuss im like a lot of people I or the wrong size the first time but I reordered the right size then sent the other one back and u all refunded my money very promptly I like the holster it is of very good quality I use it all the time when I ride trails in the hills and around the farm

Date of experience: December 31, 2016

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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