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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very pleased with the item I purchased. The customer service was fantastic. When I ordered the wrong size and needed a quick replacement. I received many praises with the "Regency" look I chose. Thanks very much.
Awesome quality in everything l've purchased! I've recommended you guys to other and will always cone back for more - thanks for what you do!
Very pleased with service, product, delivery. It was a Christmas gift, so do not yet have feedback from the recipient.
The two blouses I bought were well made and lovely material.
Everything i purchased was of excellent quality and it looked fantastic!
I couldn't believe how real the 1873 peacemaker looked and felt and operated.
I went to a new years eve party and the theme was a western look. I looked just like
Wyat Earp, I was the talk of the evening. Everyone wanted a pictiure taken with me.
Your products are just awsome...Thanks again for a great original western look...
Quality jacket very good price. Very fast service even during the holidays.
Ordering was easy -- I had some questions of fit, but they were answered clearly. The items I ordered shipped faster than I thought possible, and I received them so quickly, even over the holidays. For what I was looking for, the price was much better than I could have made myself, and I am quite pleased with the quality for costuming a museum theatre production.
My son loved his pants!
I should have purchased suspenders
Nice stuff!
It was a gift. The recipient was delighted.
EXCELLENT VERT HAPPY!
The duster was just what I needed and priced right, thanks for the fast deleviery
We bought an aviator's leather cap and goggles for a friend. Both were top notch quality. Unfortunately, we got the hat size wrong, so we arranged a return and ordered a replacement. Two days later, I received a call from a fine young man asking just to be sure if the return was a return for credit or a refund. Very polite and professional. No problems, just wanted to be certain he'd got it right.
That's class in customer service. We're very pleased.
I had outstanding customer service to resolve an issue while trying to order on line. Product arrived on time and was exactly what I wanted. Cheers!
I could not find the product I was looking for anywhere else. So when I found it on your site it was fantastic.
Merci
Gentleman's Emporium have always exceeded our expectations with the quality of the goods and the fast and efficient service.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members