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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Standard shipping was incredibly fast. I can't imagine how expedited shipping could be any faster.
The instructions for determining waist size on the trousers is wrong. Adding two sizes max is far closer, and even this results in a loose fit.
The hats were first class, and the shirt is amazing.
Great product... get a lot of good comments... all good
Very good
The hat I ordered was vary historically correct and of vary good quality.
I heard rumor that your products were merely movie prop quality. That is obviously not the case judging by our recent purchase. I cannot imagine higher quality and we look forward to our next order arriving soon!
VERY satisfied with service & product. The blouse was a birthday gift for my daughter & she loves it! Thank you
I have shopped and researched my husband's birthday gift for some time now...he mentioned he found your site online and suggested I just look, as we have an event we're dressing for. And then I found this watch! He loves it...thank you.
I've made a purchase from Historical Emporium in the past and was so pleased with the items that I decided to return for more. I've been very pleased with everything I've purchased. I plan on buying more items as needed for the "steampunk" look that I'm loving. Thank you for having such an interesting clothing line.
My experience was excellent. I found an item that I liked very much. It was just as described and of very good quality.
No problems. Delivery very fast. I was shocked at how fast my items were delivered.
Very good service, pretty quick delivery considering that I ordered it over Xmas holidays. Packaging was good and using their sizing instructions the gun belt fits perfectly.
The process was beyond easy! The waist coat fits absolutely perfectly. The Basic Work shirt is so comfortable, and the sunglasses! Lets say, I wont meet myself walking down the street! Just the way I like it!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members