Historical Emporium has a rating of 4.9 stars from 11,099 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Historical Emporium most frequently mention customer service, good quality and reasonable prices. Historical Emporium ranks 1st among Vintage Clothing sites.
Another nicely made shirt to add to my costume collection. I changed out the buttons and it's great. Wish the sleeves were another inch longer and the shirt tales several inches longer for tucking in and staying. I did plan on wearing this with the top button done up, it's way to tight for that. Oh well, it looks like a collar when you turn it down just right.
Historical Emporium is a wonderful site! There customer service is fantastic and they are quick to respond to questions or concerns. I've really never had a problem with this site. I think Victorian men's fashion is so much more stylish than contemporary drab work fashion and I wear Historical Emporium clothing as part of my everyday ensemble. I have been delighted with everything I have ordered. I have found their clothing to be well made, quality pieces at reasonable prices. I am a returning customer and Historical Emporium has become my primary clothing resource.
The entire experience of shopping with Western Emporium was outstanding from start to finish. Order arrived several days before it was supposed to. And the tall brown derby I ordered was in perfect condition. It is beautifully made period hat that I wear in my civilian civil war brass band. The price was more than reasonable considering quality of the product. Highly recommend this hat and WE service. Outstanding.
I could not be happier with my overall purchase. The website is very well put together, items are easy to find and everything needed to complete an outfit was within a few clicks. Quality and price were spot on and shipping was fast, about 1 week earlier than projected. I wear my outfit at work and when out and about, I love it and it works well for me.
I returned the Floyd side button shirt because it was not as I expected from the photos on the website. Material too rough looking. I wanted something more refined. The problems with ordering clothing on line. I'm out the shipping costs both ways.
Note that your customer service representatives were very friendly, courteous and helpful both when I purchased the garment and when I called to arrange the return.
Dear Sir/Madam:
Your service is impeccable and your clothing is of the highest quality. A customer service representative contacted me promptly, regarding a request for my street address, as I had provided a P.O. Box only. The gentleman was polite, well-spoken and very efficient; I received my order two days later, on time.
Your company offers an excellent selection of period clothing and colors, high quality fabrics and professional stitching. It is a pleasure -- instead of a disappointment -- to open an order received from The Gentleman's Emporium. Professional packaging is the icing on the cake.
No problems ordering. Quick and responsive! Their return policies are the best! They saved our necks a few times before important shows and delivered the exchanged product/s quickly. Fantastic and Thank you!
The outfits are bar none the best I have ever experienced from a vendor. Very accurate period outfits and separates. My wife loves hers as I do mine! Thanks!
The expediency in processing my order was something of a surprise. Not only did Historical Emporium deliver quickly, I then called them about returning the items I had ordered because I ordered the wrong sizes and the replacements probably arrive before they received the returns. I will most certainly shop here again!
You guys are the bomb! I thought the signed greeting card that came with my order was an especially pleasant, human touch, in the midst of the usual lack of atmosphere and care associated with our ' modern ' electronic consumerism. Thank you. And forever count me as one of your loyal repeat customers
Very pleased to discover this online store! Fascinating items, swift service, and gentlemanly sales-ship. It's as if these people have no idea what century they are living in - how refreshing! I will return the next time I need an item of the past, and I have already recommended this store to others.
I live in Prescott Valley, Arizona, I enjoy making may own fashion statement. I like to mix historical and contemporary western wear. For interest I also like to mix western and wear hats from 40 and 30's. Recently contacted customer service in San Jose, California regarding vest I had ordered and wanted to cancel. I spoke to (Marie) same person before very patient and helpful assisted with cancellation and new order. Have ordered vests, shirts, trousers, in past. Most recently ordered Brushed twill coat (Vigilante coat) U.S. made excellent merchandise great look sleeves a bit long will have tailored. No complaints great service received merchandise promptly. Would highly recommend.
My order arrived just as explained. The quality is beautiful. I'm very happy with my order and will come back again. The sizes are true to size which sometimes isn't the case with other companies.I would recommend historical emporium in fact I just did today..
Historical Emporium has always been my number one place to shop for my cowboy attire when I dress up to do cowboy action shooting over the last couple of years. I've only had two problems and that was with a pocket watch that died and a piece of jewelry that fell apart I have recommended them to friend
Between California tax and shipping, I invariably end up paying maybe an additional 30% for the product. If the product was not so unique, I would not shop here. But quality, design (superb!), and phone help (outstanding) offset the high cost. Nonetheless, the cumulative shipping charges from my last three orders are dampening my enthusiasm for their products.
When I placed the order I was given an estimated delivery date about four weeks away. So I was pleased when it actually turned up about two weeks later.
All the goods were of good quality. I'm still getting used to wearing my Callahan frock coat in public but that's my problem, not a problem with the coat.
The Higgins trousers required alteration - I'm tall but not that tall - but they were a good fit in the waist. The extra length in the legs meant that I could get them cut back to suit my above average height, rather than have the breeze blowing around my ankles. The fact that I got involved in a car accident when I went out to buy a pair of braces is no fault of either the trousers or the Historical Emporium.
Overall - good stuff. And I have my eye on a few more items to add to my wardrobe. I'm definitely going to want another frock coat some time.
This time I ordered one of their special order pieces and was told up-front that it could be three weeks for completion. The item arrived about ten days after ordering! I was thrilled and really appreciate how nicely the item was packed. So very nice!
Everyone I was in contact with was courteous and very helpful. Both the vest and shirt are of high quality and fit perfectly. I wore them recently and received many complements. I've also recommended Historical Emporium to my friends and colleagues. Thank you so much.
This is my second time buying from Ladies Emporium. Great experience and the products are excellent. I portray a historical figure at a National Historic Site and I can always count on the quality, comfort, authenticity etc of the clothes and other accessories. Highly recommend.
I order two pairs of pants in the last 18 months. They are nice and have an unusual cat that one can't find anywhere else. They much are better than costume quality but not as nice as actual vintage. But def good for the price.
The customer service I received leaves nothing to be desired. Item was received in good time and securely packaged. The jacket, without a doubt, is of high quality. It would be somewhat on the warm side in warm weather.
There are no inside pockets nor do the two (2) lower outside pockets have positive closures, i.e., no buttons, no Velcro. Moreover, the jacket does not have the so-called "hand-warmer" pockets which seem to be standard on jackets of this type.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions