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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The Fundamental Work Shirt was everything as described, and more. I had to exchange it for a smaller size, but their Customer Service accomplished that in very short order, with no problems. I couldn't be more pleased with the shirt, and service. I expect to order again. Glad I found someone offering such distinctive period clothing.
Historical Emporium has a great variety of men's pocket watches. My order arrived safely, well packed and ahead of the estimated date.
The watch is classy and elegant. Love my new watch. Overall, very pleased. It gain a few minutes a week but that should be easy to take care of
Good place to shop for clothes that have character
I ordered the commissioner frock coat according to their pure measurement sizing chart and it was way too large. Someone (maybe Melissa?) took my phone call, heard my complaint, took some coats off the rack, physically measured them and sent me a link to paid postage for an exchange. Oh, and she was friendly too! What fantastic service.
Everything purchased arrived in a timely matter and was good quality! My husband couldn't and can not wait to wear all the items!
I've been buying clothing for daily wear for a few years now from The Emporium. I must say I have never experienced any regret or buyers remorse over anything I have purchased here. This is the real deal, no overpriced costumes here.
I love the leather suspenders I purchased. I felt the price was a bit high, but I decided to purchase them instead of spending a lot of time looking for them elsewhere. I got both black, and brown. They fit well, but I needed to add an extra hole on the brown ones (I am 5' 9" tall, and a simple leather punch fixed the issue quickly), the black fit perfectly. It appears that the suspenders came from 2 different makers, I would like to see Historical Emporium offer the brown suspenders from the same maker as the black ones. The quality seems good, and they are comfortable. I look forward to many more purchases from Historical Emporium!
We were happy with the products, prices and timely arrival.
Am very much satisfied with my purchase. The leather is of very good quality, soft and fits perfect. I really enjoy wearing the best and look forward to my hours of comfort and warmth.
You offer some of the finest vests I have ever seen! Thanks!
I purchased the Auburn Western Gun Belt & Holster (.44/.45 RH) from Historical Emporium not that long ago and was impressed with the product and the delivery time. The holster is very good quality, maybe even better than how it showed on the website. I was expecting to wait some time to get this order, but it was delivered very quickly.
Impressed with service and product, and I would recommend this company to anyone.
Very satisfied customer.
I was not able to contact anyone by phone which would have helped in my decision making.
The woman I spoke with on the phone was very helpful in answering my questions. My grandson was thrilled with the walking stick, and we were all very impressed with the quality. We had also ordered a "Willy Wonka" jacket from a different company, and it smelled so toxic that we had to return it - I wish you would produce that item as well!
The 1920s men's bathing suit was what I need for two events later this year.
Received my beautiful clothes very timely, even though I'm international. The quality of the coat was just right, and the pants, sooo thick and heavy and beautiful. I was pleased with the range and very pleased with the quality. My gauntlets were perfect. I was worried about sizing, but the chart provided was very accurate. Thank you for creating and delivering very cool clothes!
I am very pleased with my purchase. It arrived unwrinkled! Looks really good and fits
Perfectly! I love this coat and it's fantastic looking either as vintage costume or for daily wear.
The reviews I read prior to purchase mentioned issues with buttons falling off easily. That has not
Been a problem and everything has.remained attached! This is a very affordable and versatile
Item of clothing. I will definitely be whooping at Historical Emporium for all my future needs. As curator
Of a historical museum I wear vintage attire on a daily basis and have a vast collection of costumes from
Victorian though Edwardian. Historical Emporium has a wonderful selection at very affordable prices. Thank you!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members