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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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First class professional service. I shall return. (and buy stuff)
Excellent! A little pricy.
I was able to go to the San Jose warehouse to try the items on
Find me some everyday clothes that Santa Claus could wear.
Beautiful product. The Gents boater is obviously quality as soon as you touch it, good weight and construction.
FOUND DIFFICULT ITEMS AT A REASONABLE PRICE...WOULD SHOP AGAIN.
Thank you, Randy
I ordered the callahan trousers. I measured the way the website says. I measured 40 my normal jeans size is 34. The size that fit perfect was a 38. Hope that helps others trying to figure sizing. The trousers are awesome nice material great quality.
The holster was very good quality but after I received it I found out that it was too small I will be sending it back soon for a larger size but it is a very nice Western rig
I had the need of historical items or replicas and historical emporium had them. For my great niece in years to come. Great piece.
The cane is nice. However, although the shaft of the cane is sturdy, it is disproportionately larger than the handle.
I am vary pleased with the quality of the products offered, the service is fast. I will continue to be a customer mostly because the products I have received are so historically correct you would think there was a time machine involved.
I have nevered ordered anything offline and got it in 2 days...I will be ordering from you again. Thank you for the fast service.
Great company, great products and great service! Will be using more in the near future!
Everything was as expected. My husband loves his frock coat.
Great service, overnight Shipping was a bit expensive, but I did receive it the next day, also overall great product quality!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members