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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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VERY SATISFIED with quality of shirts and pants. Fit and comfort is superb! Sizing charts and detailed explanation VERY HELPFUL! My use for costume is intended for cowboy action shooting. All the basic accessories are here for an authentic look.
I am extremely satisfied with both the products and the service. The selection is also excellent.
Great customer service the quality of the vest exceeded what I though it might be and it fits me like a glove
I had to return both vest and trousers because the XL vest was too large and the 40 trousers were too small. The issue with the trousers was merely that they have an unusual high cut, so that makes sense.
But my other vests from you were marked XL and all fit fine. So there is some divergence in size standards.
I do not wear your products for cosplay. They serve very well in my day to day work as an attorney. But they also are well suited for the time is spend flying my antique aircraft.
The material, fit and construction was fine. I changed out the cheap buttons for more appropriate period and style buttons.
Being a national competitor on the beard circuit I have to have to have top notch quality products. Historical emporium provides that for every costume I need! Wonder products and great customer service. It's very hard to find that now a days. Hats off to you guys!
Only place in US that sells 1870 clothing! Thanks so much!
Excellent quality, delivery as promised, and reasonable costs. If you are a successful sutler for historical goods, then you certainly deserve to be. A very gratifying experience. Thank you.
Product is great, had to return i had the wrong size, promptly sent me another in the correct size
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members