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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a little big. But everything else was good
Needed some collar studs, since they always seem to wander off when I launder my cowboy shirts. HE shipped them so quickly my keyboard had barely cooled off. First rate products, first rate service.
My items arrived fast and packed very nicely. My coat and jewelry were really high quality, especially for the reasonable costs. I'm so excited to get dressed up now!
Excellent service quality products.
I ordered the wrong size. Very easy to return and get the right one. Very fast turn around. Keep up the good service so many times anymore you don't get a chance to return. Thank you.
Delighted with my dress and the customer service rep was very nice when I called to ask if other colors would be available in the future.
I was shocked at how gorgeous the item I bought was when I opened it. I was expecting a little heavier material but.it will be awesome for my event. Thank You!
Very important the advice I recd. When ordering clothing. Your clothing was an excellent fit. I'm generally,
In the 2x category when looking for shirts,pants etc.from other stores locally. There appears to be no
Consistency in sizes, some fit others are too small. The problem I feel is that they are not American made.
One Chinese village making clothing for our market seems to not have the same sizing standard as other
Manufacturing centres. The quality of your clothing is far superior to that made in the Orient.
I have ordered vests and other garments for presents. There are many to chose from and the size ranges are just right. Thank you for the variety of choices to purchase for my husband, my favourite "gentlemen."
I have wanted a shirt like the one I purchased ever since I was a little boy, and I'm 70 now. Love the shrt love the price love the fast shipping
Great item at a good price and in my size 4xl., which is hard to find.
Cutest vintage clutch that arrived the following week of ordering. I spoke with someone in customer service to get clarity of the light pink champagne colour. She was friendly and genuine with her comments. Exceptional service! Donna
Wonderful product. Seems well constructed and fits as expected. Delivery was prompt.
We purchased a 3X shirt and it was too big. I called and was informed I could return it and exchange it for another shirt. I was shocked that I had to pay $17 to ship it back but all in all it has been a good experience.
Hallo Historical Emporium-Team,
Wir sind seit einigen Jahren Kunden bei Euch und sind, wie immer, 100% zufrieden. Wir bleiben auch weiterhin Eure treuen Kunden.
Danke und viele Grüße aus Deutschland
Thomas und Inge
Aka Graaf Horatio Hieronymus van de Dampmolen nebst Gattin
Hello Historical Emporium Team,
We have been customers for several years and are, as always, 100% satisfied. We remain your loyal customers.
Thanks and greetings from Germany
Thomas and Inge
Aka Graaf Horatio Hieronymus van de Dampmolen and his wife
Great products!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members