On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Items were just as I expected and at a great price too. The shipping was very fast and I received them before Christmas. Great service too. Will order from again. Thanks Historicalemporium.
My purchase of a gold quartz pocket watch was a college graduation present for our son & he's absolutely thrilled w/ his pocket watch. Months ago our son mentioned to his father, in passing, that he no longer likes to wear a watch on his wrist & how nice it would be to have a pocket watch to keep track of time while teaching because he wouldn't want to be repeatedly be taking his phone out of his pocket; he was a bit taken by surprise that his dad remembered his comment about a pocket watch.
Ordered double gun Wester Holster and it was too big. Return process was simple and easy. Turn around time was about a week. Good Communication. A+ Couldn't ask for better!
Great Quality ~!
Quality coat with nice lining. It is a heavy nice material. I added brass-looking buttons that really jazzed it up. Wish I could add an image. Fast shipping with great customer service.
It was quick and easy. Got my items super fast and do enjoy them!
I bought a classic wool vest which promptly arrived. I had to return for a different vest. The process was not only smooth and easy, it was fast. My new vest arrived in just a few days. The quality of the vest is outstanding. The fit is exactly as advertised for an XL. I've worn it quite a bit since getting it and it continues to look good and wear well.
I love the waistcoats! I have a black and brown one now to wear as accents. Great fit, great material and a good look. I've had lots of compliments. Service from the Historical Emporium has been super.
Just super!
Sooo very proud of my results with Historical Emporium! I just recent found this site and immediately ordered a gun holster and belt. Great price and beautiful quality, plus very quick service. I will be buying again from this company. Thank you for a great product and service! I am a woman that lives in the country with all kinds of wildlife, rattle snakes, coyotes, bob cats, and even a mountain lion, for real, all in our front yard. I work outside in landscaping and yard work and have needed a gun many times. This holster and belt allows me to work comfortably and efficiently while being protected. It fits perfectly over my old west dresses and work clothes. Thank you again! I will be reordering from your company.
Gun belt and holster look great, giving as a gift. Hope she likes it.
Ordered a double rig ( holster) for my wife. Beautiful tooling, quality, and at a great price. Shipping was beyond my belief, four(4) days and I live across the country. I purchase all my western needs from them. ( shoot SASS)
A great company with wonderful products giving you the feel of being back in the old west
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.