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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Historical Emporium is a true Five Star company! The web site is very user friendly! The items purchased were shipped out in a timely manner and arrived as promised. The quality of the items were way above what I was expecting. The prices were amazing! I will be a return shopper and refer friends and family to this web site in the future! Thank you Historical Emporium!
It is what I ordered, is good quality and looks good thank you.
I bought the holster for my husband, and he's never been so excited about a Christmas present. Just what he wanted.
I bought the boots for my son - who LOVES them. I couldn't get over the speed of delivery - 4 days from USA to NZ - very impressed.
Very quick shipping. I inquired about what shirt I should purchase with a specific vest and received a prompt reply.
Thanks.
Ordered the wrong size and had to call customer service. They responded quickly and gave me the best route to go with getting the proper size back to me fast!
Holster complimented my gun thank you
I would like for my Ruger Black Hawk 357 with 6.5 inch barrel to have fit a little better. The advertisement showed this pistol would fit. The holster is a little smaller than I would have liked. Overall I like the holster.
The small item I received was exactly what I wanted to finish my Sack Coat wearing Dandy from the "Gilded Age" look.
Product delivered was just as described and even better in person. Customer service, Noel, was outstanding. Can't go wrong with products or customer service.
The Shaw I purchased for my wife to wear at banquets she attends with at Cowboy Action Shooting event looks as great as it's picture. It was a Christmas present to her and she really like it.
I have no complaints about Historical Emporium. The service was very good and the product I ordered for my grandson was very nice quality. He loved it!
I love the quality of the vest I ordered. I had excellent customer service all the way around. The shipment arrived two days earlier than the target date, therefore I was able to wear it to two holiday parties instead of only one. You guys are awesome. The best service I have ever had online or in a brick and mortar store.
Keep up the good work.
Everything was better than I expected. Good product for the money. When I upgrade I will be back.
Thanks for a seamless and pleasant shopping experience. Mark S.
Very fast delivery
Arrived later than expected, had to have it forwarded to our holiday venue.
Probably not your fault.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.