Historical Emporium
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Historical EmporiumReviews 11,100

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

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2 reviews

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Rick D.
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December 28, 2017

Date of experience: December 28, 2017
Debra X.
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Historical Emporium is a true Five Star company!
December 28, 2017

Historical Emporium is a true Five Star company! The web site is very user friendly! The items purchased were shipped out in a timely manner and arrived as promised. The quality of the items were way above what I was expecting. The prices were amazing! I will be a return shopper and refer friends and family to this web site in the future! Thank you Historical Emporium!

Date of experience: December 28, 2017
Richard C.
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It is what I ordered, is good quality and looks good thank you.

Date of experience: December 28, 2017
new s.
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I bought the holster for my husband, and he's never been so excited about a Christmas present. Just what he wanted.

Date of experience: December 28, 2017
Nancy Q.
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I bought the boots for my son
December 28, 2017

I bought the boots for my son - who LOVES them. I couldn't get over the speed of delivery - 4 days from USA to NZ - very impressed.

Date of experience: December 28, 2017
Steve Z.
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Very quick shipping
December 28, 2017

Very quick shipping. I inquired about what shirt I should purchase with a specific vest and received a prompt reply.

Thanks.

Date of experience: December 28, 2017
Rich K.
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Ordered the wrong size and had to call customer service. They responded quickly and gave me the best route to go with getting the proper size back to me fast!

Date of experience: December 28, 2017
Jeff T.
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Holster complimented my gun thank you
December 28, 2017

Holster complimented my gun thank you

Date of experience: December 28, 2017
Keith I.
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I would like for my Ruger Black Hawk 357 with 6.5 inch barrel to have fit a little better. The advertisement showed this pistol would fit. The holster is a little smaller than I would have liked. Overall I like the holster.

Date of experience: December 28, 2017
JonathanC S.
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The small item I received was exactly what I wanted to finish my Sack Coat wearing Dandy from the "Gilded Age" look.

Date of experience: December 28, 2017
S B.
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Product delivered was just as described and even better in person. Customer service, Noel, was outstanding. Can't go wrong with products or customer service.

Date of experience: December 28, 2017
William P.
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December 28, 2017

Date of experience: December 28, 2017
Buckeye A.
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The Shaw I purchased for my wife to wear at banquets she attends with at Cowboy Action Shooting event looks as great as it's picture. It was a Christmas present to her and she really like it.

Date of experience: December 28, 2017
Donald C.
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I have no complaints about Historical Emporium
December 28, 2017

I have no complaints about Historical Emporium. The service was very good and the product I ordered for my grandson was very nice quality. He loved it!

Date of experience: December 28, 2017
Keith S.
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I love the quality of the vest I ordered
December 28, 2017

I love the quality of the vest I ordered. I had excellent customer service all the way around. The shipment arrived two days earlier than the target date, therefore I was able to wear it to two holiday parties instead of only one. You guys are awesome. The best service I have ever had online or in a brick and mortar store.
Keep up the good work.

Date of experience: December 28, 2017
Joe N.
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Everything was better than I expected
December 28, 2017

Everything was better than I expected. Good product for the money. When I upgrade I will be back.

Date of experience: December 28, 2017
Mark S.
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Thanks for a seamless and pleasant shopping experience. Mark S.

Date of experience: December 28, 2017
Luke j.
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Very fast delivery
December 28, 2017

Very fast delivery

Date of experience: December 28, 2017
Brent U.
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December 28, 2017

Date of experience: December 28, 2017
Jeb L.
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Arrived later than expected, had to have it forwarded to our holiday venue.
Probably not your fault.

Date of experience: December 28, 2017

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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