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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I needed the items I ordered on short notice. They arrived just as indicated in the shipping timelines. Quality material and design.
Great buy!
The Victorian bonnet I ordered was too large for me...beautifully made...made in USA, yay! But, the one night I will be wearing the hat involves Christmas caroling and flute playing outdoors in December at night in upstate New York...cold and potentially very windy. This hat would blow off my head. I experimented with tying it but had no success due to the placement of the ties.
Will try another style.
I was very well pleased with my shopping experience and the item was as described. I have worn my hat and had rave reviews on it's looks, thank you. The price and quality affords more thoughts of future purchases.
Great customer service and it was a pleasure dealing with your company
Fast delivery and great follow-up after the purchase.
My buying from you folks is such a pleasure, this is the second gun and holster set I purchased from you and both are perfect. You may be assured I will buying more things from you. You guys are the best.
Great service, quick delivery, nice price, nice product!
My husband really enjoys wearing this style of clothing. Very well made. And if there happens to be an issue with size, customer service is great and ready to help.
Thank you for a great product, well made in the U.S.A.
Excellent service and help with sizing! A great experience.
I had ordered a size much too big, and there was no problem returning it for a refund.
We were shopping for a hat for my husband. We found many choices in the style we sought and were amazed at the reasonable price. It was delivered in just a few days and we are delighted with the quality.
Very satisfied with both service and product.
I order to judge the qualety of your product. Very satisfied, will order in the future.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members