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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Everything I got from you guys was excellent quality and delivered well packed and in good time. Really, I can't say enough good things and will definitely shop with you all again.
I recently purchased a holster rig for my new Uberti Cattleman revolver, but even after carefully measuring before ordering, it was too large. The package did arrive before Christmas, but I had to return it for a smaller size. That (replacement) package arrived yesterday, and I could not be more pleased. The quality is excellent, and the price very reasonable considering many similar rigs go for over three hundred dollars. The leather is heavy and the rig well made, a real pleasure to wear. I'm looking forward to wearing it to the range, and have no doubt that I will be ordering more such accessories in the future. Thanks for being there, what a great resource for the quality and styles of yesteryear.
Arrived almost overnight. Professionally packaged. Service could not have been better
Good product just need it in a longer Inseem
Fast shipping, great communication, and a wonderful product! I'll be buying from the Historical Emporium again in the future. Very excited about finding this website!
The "glacier-goggles" I bought were well-made, and on a par with similar sets sold by "top-drawer" mountaineering-supply shops... at a greatly reduced price!
Delivery was prompt, and the packing was very sturdy---damage during shipping would have been almost impossible!
I know the product will outlast me, and that's all I can ask of any piece of equipment.
Good job; good product; good service; and good work overall!
Item was delivered FAST and was better quality than expected, very happy with my order.
Fast service,Ive bought three hats so for.
After searching all over the state for western style holsters with no luck
Finding The western emporium has been great every thing I need or
Could want they have
Great pricing and products
Well pleased with the holsters and gun belts I bought
And will be back for other items as well
Order on Sunday received on Friday order complete
Great to buy from. Purchased arrived on time and packaged great. No problems!
Great service, specialty products and delivery.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.