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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Loved the products, excellent quality.
Gentlemans Emporium is a great resource for any wardrobe department looking for quality reproductions of Victorian menswear. They have a great range of products, made in good quality, machine washable fabrics in a range of colours and styles. Even with postage to Australia & the unfavourable exchange rate, it is cheaper for me to buy their garments as opposed to having wardrobe staff make things from scratch. I have used Gentlemans Emporium to outfit male cast in several Operas and Musicals now and will continue to use them in the future.
The product was cheaply made and withou an elsatic strap
Great products. Great service.
My online search for hobbit style clothing always led me back to the Gentleman's Emporium. After a thorough review of their expansive collection I found several items that had the look I was going for. The excitement built as I waited what felt like only a few short days until they arrived. The products were very well crafted, sturdy and beautiful. I wore them to work that Saturday where I received compliment after compliment on my wardrobe...the fundamental work shirt (natural), the mustard color canvas work pants (carhartt-esque), the brown suspenders and brown canvas vest all fit so well. The only person who did not like my new attire was my rather practical wife who told me to "grow up" and that Im "dressed like you're on the set of a movie." To that I say Never! I look forward to purchasing more items to add to my hobbit closet! Thanks, Kirk
I Love this Place! Why Look like Everyone Else!
Purchased clothing for a prohibition party on a cruise. Extremely professional quality clothing. Sizes are true. Pants require hemming. Will purchase from this vendor again.
Excellent quality - quick delivery.
This company's customer service and products are outstanding. They have assisted me on a number of purchases, are always professional and helpful, and assist to make sure the buying process is perfect. I highly recommend them.
My purchase and delivery went very smoothly.
The folks at gentlemansemporium.com reveal a genuine enjoyment and engagement with what they do and were very eager to answer questions and share their enthusiasm. Very pleasant doing business with these good people.
It was not easy to find you but I am glad I persisted and found you because I could not fine the vest anywhere until I found your sie.
All products arrived on time and were exactly as discribed
My only complaint would be that the sizes run very small. I ordered a medium skirt but probably should have ordered one size bigger, meaning that I can't gain an ounce of weight.
I ordered one of the Victorian hats for my daughter for her birthday. It arrived ahead of schedule and exceeded expectations. She was really surprised and liked the hat. The hat was well made and a good value.
Good quality product and prompt delivery/service
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.