On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Absolutely wonderful quality and super fast shipping! I had to make a few exchanges to get the right size, but customer service made it SO EASY! I am so happy I found Historical Emporium! Keep up the amazing work!
Gentlemansemporium.com pretty much sets the standard for online retailing. Descriptions are accurate and the fitiing/sizing information can be trusted. Customer service is prompt, helpful and comprehensive. Shipping is swift and the packing excellent. The email communications are particularly good. Need I say that the products are of superb quality? International customers can buy with confidence.
I had no reason to contact customer service, because there was absolutely no problem with my order or my coat. It was also a nice touch to receive a card with my coat that had the signatures of the workers for the company. Nice touch. The only reason I didn't give five stars to the coat was that it was a little large in the shoulders. I consider four stars to be a high rating. So, this is not a reason for me not to use this company again; I would have no hesitation to make another order, at all.
Very good quality and excellent service.
Great service and inventory, again!
Great selection of products. Great quality and sast shipping. Highly recommend this place :)
I enjoy using the Emporium because it/they is/are friendly, service and delivery is quick. The web site is easy to navigate around different categories.
I Love This Coat! Even nicer than I thought it would be, Great price and service!
Great Service, good delivery time, good products
It was easy to place an order and it arrived quickly. I ordered 4 ties to incorporate into my everyday wear which gives a unique look, and dealing with the public, I try to be different and give excellent customer service so they'll remember and come back. With gentlemansemporium.com ties I get many compliments and interesting smiles from the ladies and questions from the men of: where did you get the tie? Thank you for the high quality products - I will be ordering again soon.
Living in Alaska I needed special shipping so I called in for assistance. Your costumer service was amazing. We are celebrating our 25th year of performing our Winter Melodrama and we wanted it to be extra special.
We ordered our Heroin costume from you and she loves it. We will keep you on our list for future show.
Thank you, Alaska Fan
My navy calico Vera Day dress fit like a glove. I am extremely pleased with the dress. It is definitely quality made and flattering to one's figure. And it was packaged so well that there was very few wrinkles. I am pleased!
There was a problem with my address. You guys contacted me straight away and it was sorted. Great company to deal with.
Like it very we'll. I like the service also.
Well-packed, shipped when they said it would, things were as described. A very nice business.
The vest I ordered was wonderfully and carefully packaged and arrived in perfect condition. It was even more beautiful than the illustration! I was absolutely satisfied and now look forward to ordering even more such elegant clothes!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members